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Old 08-19-2011, 02:58 PM   #1
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Default Video Card doesnt respond sometimes

Hey I bought a video card a Radeon HD 5450 and it says that the drivers arent powering the card and the screen goes all colorful and then doesnt respond again soemtimes it does but only for 10 minutes or so.
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Old 08-19-2011, 04:18 PM   #2
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Default Re: Video Card doesnt respond sometimes

the new card should work properly at windows even without drivers.
Does your pc case have good cooling and airflow?
Also check that the pci-e slot is not dirty, it could be preventing the HD5450 from getting good contact
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Old 08-19-2011, 04:22 PM   #3
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Default Re: Video Card doesnt respond sometimes

PCIE slot is clean and the card works but i get an error that it says to send to ATI but it wont send if i tried. The power supply is 100w more the requirement and i have 2 fans other than the power supply. I did notice the card does run hot and works fine after I turn the computer off and let it all cool down.
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Old 08-19-2011, 04:29 PM   #4
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Default Re: Video Card doesnt respond sometimes

try downloading hardware monitor and check the 5450 temperature CPUID - System & hardware benchmark, monitoring, reporting
It shouldnt go over 70c just to be safe
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Old 08-19-2011, 04:40 PM   #5
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Default Re: Video Card doesnt respond sometimes

I downloaded it and its nowhere near 70 it was only at 43 celcius 109 farenheit. Ill post back if it happens again and take a screen shot of the message it gives me. I re-installed the driver just to try whatever it is I can and so far its been on for 30+ minutes np.
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Old 08-19-2011, 04:44 PM   #6
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Default Re: Video Card doesnt respond sometimes

I dont see what else could cause the videocard to have problems. Even a 150 watt powersupply can run that.

Another option is to test the videocard on a friends computer and see if it works.
If not, then you should use the warranty and RMA it
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Old 08-20-2011, 10:52 AM   #7
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Default Re: Video Card doesnt respond sometimes

Sounds like a driver issue. Even when I get a new part I always go online and download the latest drivers, bugs pop up that are frequently solved in new driver releases. About once a month I always check for updated video drivers.
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Old 08-21-2011, 07:08 AM   #8
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Default Re: Video Card doesnt respond sometimes

First I will check the VGA pins leads and the PCIe connector.

try safe mode and see if the same problem occur.

try use a rubber block to clean the VGA card pin leads and make sure the PCIe slot if free of dust.

install the latest mobo chipset driver, reboot, then install the vga driver again.

Hope this helps!
Bill
Tech manager wptinc
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