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Old 02-11-2010, 08:16 PM   #1
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Join Date: Dec 2005
Posts: 44
Default Verizon DSL/Linksys Router Issue

I posted this in the network section however there is only 1 person viewing it right now... sorry for double posting but I need an answer quick and was hoping someone could help me...

Hard for me to explain this one because I was helping my girlfriend troubleshoot over the phone. She was having issues with her linksys wrt54g2 router so she hit the reset button. She has verizon DSL. Now the internet won't work. She called verizon and the rep couldn't get it working so they said call linksys. She called linksys and the rep said because they hit the reset button and the unit was now out of warranty they will charge $30 for technical support or she can purchase a new one for $90. I thought this was pretty big bs.

My knowledge of verizon dsl is the router has to be set to pppoe.

So correct me if i'm wrong (she's out eating dinner with her parents right now and I want to make sure I give her the right answer when she gets back)

All that needs to be done is access router using use default password to access

set router to pppoe

input verizon username
input verizon password

appl settings

and it should work correct?

i don't have verizon dsl myself so i am unsure. help as always is appreciated
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