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Old 12-10-2008, 02:31 PM   #1
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Join Date: Sep 2008
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Question Universal Troubleshooting Methodology? What's the best practice? Resource?

Hey guys and gals,

I'm trying to write a procedure on troubleshooting - a universal / general process. I'm no newb to this and i've been around a while, but there is always room for improvement. Anyway... I've researched Google and found some interesting articles to read, and I've been stitching things together, however i need more ammo. I don't mean specifics like, does it boot? if not, try this and that... I'm talking about a UNIVERSAL method.
  • So does anyone know a good resource (website/book) they could recommend that covers a general troubleshooting methodology?
  • What process do you use for troubleshooting yourself?

Oh yeah, this will still be in the field of computers (so maybe not so universal... but you get it...)
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