Hey guys and gals,
I'm trying to write a procedure on troubleshooting - a universal / general process. I'm no newb to this and i've been around a while,
but there is always room for improvement. Anyway... I've researched Google and found some interesting articles to read, and I've been stitching things together, however i need more ammo. I don't mean specifics like, does it boot? if not, try this and that... I'm talking about a UNIVERSAL method.
- So does anyone know a good resource (website/book) they could recommend that covers a general troubleshooting methodology?
- What process do you use for troubleshooting yourself?
Oh yeah, this will still be in the field of computers
(so maybe not so universal... but you get it...)