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Old 08-04-2007, 09:49 PM   #1
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Default Unable to query Host name

Hi I have a friend who owns a HP media center pc

and she has a problem

The network is not working, I have tried ipconfig /all and i get this error

Windows IP Configuration

An Internal Error Occured: The request is not supported

Please Contact Microsoft Product Support services for further help

Additional Information: Unable to query host name

also i cannot ping the local ip address as this comes up Unable to contact ip driver, Error 2

Help would be appreciated,

schultzy!
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Old 08-04-2007, 09:53 PM   #2
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Default Re: Unable to query Host name

Is her network driver installed correctly? Also check for any network services not currently running. Let me know what you find.
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Old 08-04-2007, 09:57 PM   #3
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Smile Re: Unable to query Host name

yes the network drivers are properly installed, i have tried reinstalling them anyway,

all the network services are currently running too

thanks for quick reply,
schultzy
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I UPGRADED!!!
AMD Athlon 64 X2 4400
1X2Gb DDR2 800 RAM
ECS Geforce 6100SM-M (cheap crap motherboard but it works well :) and i got it on special with the processor)
Seagate 250Gb SATA2 Hard Drive
XFX Geforce 8600GTS
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Old 08-04-2007, 10:04 PM   #4
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Default Re: Unable to query Host name

Do you have access to the computer right now?
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Old 08-04-2007, 10:11 PM   #5
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Default Re: Unable to query Host name

i sure do :P
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I UPGRADED!!!
AMD Athlon 64 X2 4400
1X2Gb DDR2 800 RAM
ECS Geforce 6100SM-M (cheap crap motherboard but it works well :) and i got it on special with the processor)
Seagate 250Gb SATA2 Hard Drive
XFX Geforce 8600GTS
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Old 08-04-2007, 10:14 PM   #6
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Default Re: Unable to query Host name

Make sure that TCP/IP protocol is installed for the network adapter. If so, run this command in a DOS prompt:

netsh int ip reset c:\resetlog.txt

This will reset your IP stacks back to default.

Then try IPCONFIG and PING again.

Let me know what turns up.
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Old 08-04-2007, 10:27 PM   #7
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Default Re: Unable to query Host name

I have already tried resetting the ip stacks, i just tried starting the DHCP client, and it doesnt wanna start...
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I UPGRADED!!!
AMD Athlon 64 X2 4400
1X2Gb DDR2 800 RAM
ECS Geforce 6100SM-M (cheap crap motherboard but it works well :) and i got it on special with the processor)
Seagate 250Gb SATA2 Hard Drive
XFX Geforce 8600GTS
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Old 08-04-2007, 10:29 PM   #8
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Default Re: Unable to query Host name

What about the winsock entries?

Quote:
Originally Posted by In Command Prompt
netsh winsock reset catalog
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Old 08-04-2007, 10:29 PM   #9
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Default Re: Unable to query Host name

Also have you tried repairing the network connection?
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Old 08-04-2007, 10:31 PM   #10
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Default Re: Unable to query Host name

yes tired winsock and repairing the connection :P
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I UPGRADED!!!
AMD Athlon 64 X2 4400
1X2Gb DDR2 800 RAM
ECS Geforce 6100SM-M (cheap crap motherboard but it works well :) and i got it on special with the processor)
Seagate 250Gb SATA2 Hard Drive
XFX Geforce 8600GTS
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