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Old 07-13-2004, 10:15 AM   #1
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Default Unable to access symantec.com

I went and visited my Mother about two weeks ago and I am still stumped on this problem.

She has Norton Anti-Virus and about 3 months ago she called me saying that her live update doesn't hook up to the server anymore.

When I was there I verified it. Then I went to www.symantec.com and nothing...I get a 404 not found.

I brought my McAfee with me and did a scan...and nothing. I used the web-based McAfee scan...and nothing. I was finally able to update Norton for her but through a backdoor. I had to go to www.sarc.com and finally http://sarc.com/avcenter/download.html to download a update manually.

Even when I click on download from www.sarc.com it put me to http://www.symantec.com/downloads/ and got a 404 not found, I changed the addres to www.sarc.com/downloads and that worked fine.

Has anyone ever heard of this problem?

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Old 07-13-2004, 07:26 PM   #2
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Default Re: Unable to access symantec.com

How strange... Adaware 6 might be an option (scan for spyware). Otherwise theres not much else, unless youve been IP banned by symantec (lol). You say its only this website thats unaccessable?
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