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Old 01-26-2008, 11:39 PM   #1
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Default Troubling Computer Problem

So heres the scoop,

I was called in to work on a computer that was shutting when they would print, copy, receive fax, and send faxes. I uninstalled the printer and reinstalled it and updated the drivers. That didn't work.

I'm really unsure of what to do. Maybe a USB issue or a hardware issue. Not to sure.

The fax combo is from company called Brother.

Any advice would be greatly appreciated.

Thanks
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Old 01-26-2008, 11:41 PM   #2
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Default Re: Troubling Computer Problem

What do you mean shutting down? LIke is there any bluescreens? or it just shuts off?
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Old 01-26-2008, 11:50 PM   #3
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Default Re: Troubling Computer Problem

does it shut off like the windows way or does it instantly shut off
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Old 01-27-2008, 01:35 AM   #4
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Default Re: Troubling Computer Problem

It completely shuts off, as if there was a power failure.
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Old 01-27-2008, 02:00 AM   #5
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Default Re: Troubling Computer Problem

thats strange . im not sure what could be causing that
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