Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 07-09-2004, 04:46 PM   #1
Beta Member
 
Join Date: Jul 2004
Posts: 3
Question Troubleshooting Experts Only!

Of all the steps you take when conducting basic troubleshooting of a technological problem, what is the most important step?(Why?)
__________________

aphia is offline   Reply With Quote
Old 07-09-2004, 05:07 PM   #2
CJ
In Runtime
 
CJ's Avatar
 
Join Date: May 2004
Posts: 399
Default Re: Troubleshooting Experts Only!

Quantifying and Isolating the problem...

Quantifying means asking questions about the exact nature of the problem, (what were u doing at the time of the fault? When did u notice the problem? etc)

Isolating the problem ensures that u know what is causing the problem which can then be fixed by yourself or a more technically proficient person and with the right equipment.

It is the basis to which fixing the problem relies on.

(This is my own opinion)
__________________

CJ is offline   Reply With Quote
Old 07-09-2004, 11:40 PM   #3
BSOD
 
bluto's Avatar
 
Join Date: Apr 2004
Posts: 1,542
Send a message via ICQ to bluto
Default Re: Troubleshooting Experts Only!

Quote:
Originally Posted by aphia
Of all the steps you take when conducting basic troubleshooting of a technological problem, what is the most important step?(Why?)
Planting it in your brain,Going to bed and,sometimes it works.
Otherwise try to recall what you did before you had too.
Or use Restore.
As usuall though.no Windows version,the first item to include when
"seeking troubleshooting" Right or wrong ?
bluto is offline   Reply With Quote
Old 07-10-2004, 05:48 AM   #4
CJ
In Runtime
 
CJ's Avatar
 
Join Date: May 2004
Posts: 399
Default Re: Troubleshooting Experts Only!

Wrong.. so very very wrong
CJ is offline   Reply With Quote
Old 07-10-2004, 05:57 AM   #5
Site Team
 
root's Avatar
 
Join Date: Mar 2004
Posts: 7,999
Default

When you say technological problem are you talking about computers?
root is offline   Reply With Quote
Old 07-10-2004, 09:44 AM   #6
Guru
 
Lord Kalthorn's Avatar
 
Join Date: Dec 2003
Location: Britain
Posts: 13,293
Send a message via MSN to Lord Kalthorn
Default

Yeah; erm. For me it involves a cup of tea and some time ranging from 10 minutes to days. It always works though.

But if you mean in the general troubleshooting; then it is in working out what the problem is. Then working out what the problem is making the problem for; with that you can easily find the source of the problem. Once finding the problem; I prefer to look at it over a cup of tea, sit and think, take the problem out and look at it (if its hardware) - then you will generally work out how to fix it.

Is this for some sort of project.
__________________
A Knight is sworn to Honour. His heart knows only Virtue. His blade defends the helpless. His might upholds the Weak. His word speaks only truth. His wrath undoes the Wicked.
Lord Kalthorn is offline   Reply With Quote
Old 07-10-2004, 10:42 AM   #7
Beta Member
 
Join Date: Jul 2004
Posts: 3
Default

I'm in the second to last class for my MLS degree. This class deals with library automation and systems analysis.
aphia is offline   Reply With Quote
Old 07-10-2004, 11:33 AM   #8
Guru
 
Lord Kalthorn's Avatar
 
Join Date: Dec 2003
Location: Britain
Posts: 13,293
Send a message via MSN to Lord Kalthorn
Default

Ah; well that would answer it.

I'm sure we're all happy to help with answering your troubleshooting-based questions. We do it all the time.

So this is based on a computer based troubleshooting database like Windows Help?
__________________
A Knight is sworn to Honour. His heart knows only Virtue. His blade defends the helpless. His might upholds the Weak. His word speaks only truth. His wrath undoes the Wicked.
Lord Kalthorn is offline   Reply With Quote
Old 07-10-2004, 11:54 AM   #9
Beta Member
 
Join Date: Jul 2004
Posts: 3
Default

Yes. OS Systems and Hardware, etc..
aphia is offline   Reply With Quote
Old 07-10-2004, 10:57 PM   #10
BSOD
 
bluto's Avatar
 
Join Date: Apr 2004
Posts: 1,542
Send a message via ICQ to bluto
Red face Re: Troubleshooting Experts Only!

Quote:
Originally Posted by aphia
Yes. OS Systems and Hardware, etc..
That means OS Systems like Windows and version doesn't it ?
__________________

bluto is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 03:28 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0