Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-24-2007, 10:51 PM   #1
Solid State Member
 
Join Date: Nov 2005
Posts: 18
Default trouble uninstalling app

so i installed nero 7 demo the other day and when i tried to remove it it gives me an error:"internal error custom action DLL crashed on last call in function 'NeroAg_UnregisterComEx'. The installer must now exit. crash thread ID 2820"
So i tried deleting the files manually and was able to delete all except 4 dll files which when i try to delete i get the message " you need permission to delete this file" which is strange since I am admin.
P.S.:I am running vista ultimate.
__________________

A_A_68 is offline   Reply With Quote
Old 10-24-2007, 10:57 PM   #2
Site Team
 
celegorm's Avatar
 
Join Date: Sep 2006
Posts: 10,713
Send a message via AIM to celegorm
Default Re: trouble uninstalling app

You can do 2 things, take out your hard drive and delete the files on it from anther computer. Or, reinstall the demo then uninstall it. It sounds like one of the files just went to the crap for some reason.
__________________

__________________
"as a fanboy i refuse to admit it and will pull countless things out of my butt to disprove it"

Team Thelegorm! Total Kills: 21 (i iz in uor profile, editsing your sigz)
celegorm is offline   Reply With Quote
Old 10-24-2007, 11:05 PM   #3
Solid State Member
 
Join Date: Nov 2005
Posts: 18
Default Re: trouble uninstalling app

yea i was considering putting my drive as slave but just deleting the files doesn't seem like it would get rid of it completely. I'll try reinstalling it.
A_A_68 is offline   Reply With Quote
Old 10-24-2007, 11:08 PM   #4
Omnipotent One
 
Atomic Rooster's Avatar
 
Join Date: Apr 2006
Location: USA
Posts: 11,161
Send a message via AIM to Atomic Rooster Send a message via Yahoo to Atomic Rooster
Default Re: trouble uninstalling app

Try booting into safe mode and deleting the files from there.
Atomic Rooster is offline   Reply With Quote
Old 10-24-2007, 11:17 PM   #5
Solid State Member
 
Join Date: Nov 2005
Posts: 18
Default Re: trouble uninstalling app

Quote:
Originally Posted by Atomic Rooster View Post
Try booting into safe mode and deleting the files from there.
i did it didnt work
A_A_68 is offline   Reply With Quote
Old 10-25-2007, 01:07 AM   #6
Fully Optimized
 
Join Date: Oct 2005
Location: 1
Posts: 2,525
Default Re: trouble uninstalling app

try reinstalling it like celegrom said. it was probably missing a file for it to be completely unistalled.
__________________

Ronco Rox is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 10:38 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0