Originally Posted by Dodge1970
All you do is use the uninstaller and that will see the system restart as part of the process. Once you are back at the desktop you simply double click on the update to see the installer come up again.
You don't have to pull the card out and physically reinstall it back into the slot. If it was seated down fully when first put in you wouldn't have to worry about reseating it. This is strictly software/driver related and will hopefully correct the problems.
Note that you will want to see the Net Framework 1.1 and 2.0 updates go on before running the installer once the current catalyst/drivers are uninstalled. That will prevent any hangs when reinstalling one of the updates since 2.0 is required while 1.1 has to go on first.
Once you have a fresh start video wise and continue to see problems the next step would be looking at the audio drivers. Are you running onboard or an expansion card?
sorry i am having so much trouble getting started with your advice, but i keep getting tripped up on stuff. i just used driver sweeper to uninstall the video card and was about to get the Cat. 5.11, but you said
"Note that you will want to see the Net Framework 1.1 and 2.0 updates go on before running the installer once the current catalyst/drivers are uninstalled"
i don't think i have done anything with net frameworks. is this something else i have to install before the catalyst? where should i get it from?
thanks for all your help so far.
Jk: i like your idea of memtest. i will run that once i get the video card set back up