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Old 08-22-2010, 06:57 PM   #1
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Default Technical Help! I believe it's overheating!

Hello all,

I'm new to this site. I'm here to inquire as to the reason(s) why my computer automatically shuts down. The only time it every happens is when i'm running a game, usually of a "higher graphical caliber".

The final straw was when i just purchased ARMAII and ran it on maximum settings. Ran fine. No FPS drop or nothing. I left it for about 10-15 minutes idling on the main menu of the game, and when i came back my computer was entirely shut down.

Thoughts? Tips? Questions?
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Old 08-23-2010, 08:08 AM   #2
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Default Re: Technical Help! I believe it's overheating!

Give us some system specs so we can help you with this.
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Old 08-23-2010, 09:01 AM   #3
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Default Re: Technical Help! I believe it's overheating!

Sounds like a heat issue to me but as stated above, the system specs will help. Welcome to CF btw.
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Old 08-23-2010, 11:59 AM   #4
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Default Re: Technical Help! I believe it's overheating!

Install this HWmonitor and check your temps while you are gaming.
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Old 08-23-2010, 01:00 PM   #5
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Default Re: Technical Help! I believe it's overheating!

Since you said you ran ARMAII at max settings I assume you have a massive PC.
This means this massive PC will generate massive heat, so you need to have a good cooling solution.
So please post specs of your PC, results from HWMonitor, and possibly photos of your computer setup so we can see how the cooling is and how to fix it.
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Old 08-24-2010, 06:14 AM   #6
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Default Re: Technical Help! I believe it's overheating!

------------------
System Information
------------------
Time of this report: 8/22/2010, 19:53:51
Machine name: DEREK-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1256MB used, 6930MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GT (Microsoft Corporation - WDDM v1.1)
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_0AB319F1&REV_A2
Display Memory: 2289 MB
Dedicated Memory: 497 MB
Shared Memory: 1791 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HG216
Monitor Id: HSD1CA3
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll, nvwgf2um
Driver File Version: 8.15.0011.8593 (English)
Driver Version: 8.15.11.8593
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/13/2009 21:41:53, 9443840 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4554-11CF-D05B-B82A02C2C535}
Vendor ID: 0x10DE
Device ID: 0x0614
SubSys ID: 0x0AB319F1
Revision ID: 0x00A2

D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Card name: NVIDIA GeForce 9800 GT (Microsoft Corporation - WDDM v1.1)
Manufacturer: NVIDIA
Chip type: GeForce 9800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_0AB319F1&REV_A2
Display Memory: 2289 MB
Dedicated Memory: 497 MB
Shared Memory: 1791 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SHARP HDMI
Monitor Id: SHP1009
Native Mode: 1280 x 720(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll, nvwgf2um
Driver File Version: 8.15.0011.8593 (English)
Driver Version: 8.15.11.8593
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/13/2009 21:41:53, 9443840 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4554-11CF-D05B-B82A02C2C535}
Vendor ID: 0x10DE
Device ID: 0x0614
SubSys ID: 0x0AB319F1
Revision ID: 0x00A2
Driver Strong Name: nv_lh.inf:NVIDIA.Mfg.NTamd64...1:nv_G9x:8.15.11.85 93ci\ven_10de&dev_0614
Rank Of Driver: 00EC2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10438249& REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 20:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10438249& REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 20:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Headphones (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10438249& REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 20:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 20:07:00, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: SideWinder™ Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0724
FF Driver: n/a

Device Name: G15 Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC226
FF Driver: n/a

Device Name: G15 Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC226
FF Driver: n/a

Device Name: G15 GamePanel LCD
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC227
FF Driver: n/a

Device Name: Wireless USB Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0xA04E
FF Driver: n/a

Device Name: Wireless USB Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0xA04E
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x026D
| Matching Device ID: usb\root_hub
| Upper Filters: seehcri
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x046D, 0xC223
| | Location: Port_#0003.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC227
| | | Location: Port_#0004.Hub_#0003
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x046D, 0xC227
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x046D, 0xC227
| | | | Matching Device ID: hid_device_system_keyboard
| | | | Service: kbdhid
| |
+-+ USB Input Device
| | Vendor/Product ID: 0x045E, 0x0724
| | Location: Port_#0004.Hub_#0001
| | Matching Device ID: generic_hid_device
| | Service: HidUsb
| |
| +-+ HID-compliant consumer control device
| | | Vendor/Product ID: 0x045E, 0x0724
| | | Matching Device ID: hid_device_up:000c_u:0001
| | |
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x045E, 0x0724
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC226
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x04D9, 0xA04E
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x04D9, 0xA04E
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 90.1 GB
Total Space: 238.5 GB
File System: NTFS
Model: WDC WD25 00AAKS-00B3A SCSI Disk Device

Drive: D:
Free Space: 108.1 GB
Total Space: 305.2 GB
File System: NTFS
Model: Hitachi HDP725032GLA SCSI Disk Device

Drive: F:
Model: KNGDS 2NSDERWTI SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

Drive: E:
Model: HL-DT-ST DVD-RAM GH22NP20 ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
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Old 08-24-2010, 01:44 PM   #7
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Default Re: Technical Help! I believe it's overheating!

Alright, now could you post pictures of your case setup?
And readings from HWmonitor or Speedfan?
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