So, heres my situation, whenever my mom's computer feels like it, it just shuts down. Now I have Trend Micro virus protection, didnt find anything (no surprize), then I used all the little program for spyware and all that other crap i.e. ad-aware, spybot search & destroy, and spywareblaster. Still keeps on doing it, then i use Hijackthis, i find about 43 objects that were potential hacks/trackers. NOW IT STILL DOES IT. I have re-installed SP2 just to see if that would make a difference, it didnt.
So when the computer shuts down it does its normal reboot process, then when it comes to the login screen for XP, it sometimes shuts down there. Or right after I click the name i want to login as it will shut down. Or it will wait untill the whole desktop shows up THEN it will shut down. The funnest thing is when your doing something important like resarch on the net and it just goes on its own.
The weird thing is, is that when it does shut down and I bring it back to the desktop it says the system has recovered from a serious error. HOWEVER, the error does not show up in the logs. Is this normal for an error to do that? But when i click on the details for the error, it shows that these two files in C:Temp have something to do with it
shutting down. However, when i look for those files in the Temp folder, there is none to be found.
Any suggestions? If all else fails ill just reformat
. So any help would be grand. Thanks