Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 09-19-2005, 09:34 PM   #1
Baseband Member
 
Join Date: Sep 2005
Posts: 74
Send a message via AIM to jollybluegiant Send a message via Yahoo to jollybluegiant
Default Stupid computer shuts down!!!

So, heres my situation, whenever my mom's computer feels like it, it just shuts down. Now I have Trend Micro virus protection, didnt find anything (no surprize), then I used all the little program for spyware and all that other crap i.e. ad-aware, spybot search & destroy, and spywareblaster. Still keeps on doing it, then i use Hijackthis, i find about 43 objects that were potential hacks/trackers. NOW IT STILL DOES IT. I have re-installed SP2 just to see if that would make a difference, it didnt.

So when the computer shuts down it does its normal reboot process, then when it comes to the login screen for XP, it sometimes shuts down there. Or right after I click the name i want to login as it will shut down. Or it will wait untill the whole desktop shows up THEN it will shut down. The funnest thing is when your doing something important like resarch on the net and it just goes on its own.

The weird thing is, is that when it does shut down and I bring it back to the desktop it says the system has recovered from a serious error. HOWEVER, the error does not show up in the logs. Is this normal for an error to do that? But when i click on the details for the error, it shows that these two files in C:Temp have something to do with it
shutting down. However, when i look for those files in the Temp folder, there is none to be found.

Any suggestions? If all else fails ill just reformat . So any help would be grand. Thanks
__________________

jollybluegiant is offline   Reply With Quote
Old 09-20-2005, 01:40 PM   #2
In Runtime
 
x0r515t's Avatar
 
Join Date: May 2005
Posts: 236
Default

Are you sure this isn't a hardware problem? Sounds like you may have a flaky PSU.
__________________

__________________
*Join Today*
http://www.computer-forums.net
x0r515t is offline   Reply With Quote
Old 09-20-2005, 03:26 PM   #3
Baseband Member
 
Join Date: Sep 2005
Posts: 74
Send a message via AIM to jollybluegiant Send a message via Yahoo to jollybluegiant
Default hmmmm

Is there any specific way I can test the power supply unit? Or would I just have to replace it? And if we start to think hardware malfunction, then any fan could be the culprit . So what do do now.....thanks
jollybluegiant is offline   Reply With Quote
Old 09-20-2005, 04:22 PM   #4
Golden Master
 
jac006's Avatar
 
Join Date: Oct 2004
Posts: 5,810
Send a message via AIM to jac006
Default Re: Stupid computer shuts down!!!

Yeha, I'm thinking a bad psu... or even an internal mobo issue... have you tried any other psu?
__________________
Macbook Pro and Logitech z5500s. All you really need.
jac006 is offline   Reply With Quote
Old 09-20-2005, 10:21 PM   #5
Baseband Member
 
thecoolkid's Avatar
 
Join Date: Feb 2005
Posts: 91
Default re: software

Sounds a whole heck of alot like a software problem. Did you install anything new recently? Try doing a system restore. Also, try (I know this gets old) booting into safe mode and doing a system restore in safe mode too.

-thecoolkidontheblock
__________________
"Computers are one per cent inspiration and ninety-nine per cent perspiration. Accordingly, a 'computer' is often merely a talented machine who has done all of its homework."

-Thomas Edison, Modern Day.
thecoolkid is offline   Reply With Quote
Old 09-20-2005, 11:13 PM   #6
Baseband Member
 
Join Date: Sep 2005
Posts: 74
Send a message via AIM to jollybluegiant Send a message via Yahoo to jollybluegiant
Default

no man system restores do not fix it. Im going to try to intall windows XP over the top of my previous version. Hope that will work...if it doesnt..then it clearly/probably is a hardware problem. HOWEVER, say it was a falty PSU, would the computer really say it was an error?? I would think it would just be like me pressing the restart button. I DONT KNOW!!!! please help
jollybluegiant is offline   Reply With Quote
Old 09-20-2005, 11:41 PM   #7
Golden Master
 
jac006's Avatar
 
Join Date: Oct 2004
Posts: 5,810
Send a message via AIM to jac006
Default Re: Stupid computer shuts down!!!

NO, the computer would not say it was an error for a faulty psu... you have to know that yourself...
__________________
Macbook Pro and Logitech z5500s. All you really need.
jac006 is offline   Reply With Quote
Old 09-20-2005, 11:54 PM   #8
Baseband Member
 
Join Date: Sep 2005
Posts: 74
Send a message via AIM to jollybluegiant Send a message via Yahoo to jollybluegiant
Default

So, software for sure? I think so, but im just starting on fixing computers, like 6 months. So im not really that great at troubleshooting things . So do you thing re-installing windows over the top would do it? If not, reformat?
jollybluegiant is offline   Reply With Quote
Old 09-21-2005, 01:17 AM   #9
Fully Optimized
 
dyserq's Avatar
 
Join Date: Jul 2005
Posts: 2,281
Default Re: Stupid computer shuts down!!!

I don't know
I think its a PSU problem but it may be caused by some problems with your software, reinstalling windows over the previous version won't exactly fix a hardware problem though ...
dyserq is offline   Reply With Quote
Old 09-21-2005, 11:00 AM   #10
Baseband Member
 
Join Date: Sep 2005
Posts: 74
Send a message via AIM to jollybluegiant Send a message via Yahoo to jollybluegiant
Default

But if it is a software problem, can i just reinstall windows over the previous one to fix it?here are the files that the error report has logged.
NOTE: these are two different errors i think, they both popped up the last time it rebooted by itself.

C:\Temp\WER0dda.dir00\winlogon.exe.mdmp
C:\Temp\WER0dda.dir00\appcompat.txt
This was a new error that just popped up this morning.


C:\Temp\WER0c7a.dir00\Mini092005-01.dmp
C:\Temp\WER0c7a.dir00\sysdata.xml
>>>These 2 have been the files in the majority of the errors. (most likely the same error)

ill provide more info as i get it.
__________________

jollybluegiant is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 07:43 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0