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Old 07-07-2010, 10:11 PM   #1
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Default Stuck at boot screen

I got a new pc and when I run it normally it is stuck at the windows startup.

Safe mode, same issue... I tried startup repair, says it cannot fix automatically.

Ive tried booting with the cd, tried repair , no luck. Tried reinstalling windows, get a BSOD (ntfs.sys)

Any suggestions?
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Old 07-08-2010, 02:19 AM   #2
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Default Re: Stuck at boot screen

ntfs.sys means you haven't reloaded windows properly...what OS are you trying to reinstall?
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Old 07-08-2010, 10:44 PM   #3
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Default Re: Stuck at boot screen

Windows 7. It wouldn't load past boot screen, so I figured i'd try to reinstall -- but that is the error
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Old 07-09-2010, 01:44 AM   #4
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Default Re: Stuck at boot screen

If you put the Setup Disk back in and boot from CD again there should be a repair option. Then go CMD and type this.
Quote:
cd \windows\system32\drivers
ren ntfs.sys ntfs.old
then
Quote:
copy cd:\i386\ntfs.sys drive:\windows\system32\drivers
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Old 07-09-2010, 01:38 PM   #5
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Default Re: Stuck at boot screen

Says system cannot find the file path specified after typing

copy cd:\i386\ntfs.sys drive:\windows\system32\drivers
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Old 07-09-2010, 02:06 PM   #6
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Default Re: Stuck at boot screen

You need to replace "cd" and "drive" with the drive letters belonging to those drives.

That said, I wouldn't personally bother - a) I doubt it'll help, and b) you said it was a new PC. It shouldn't be doing that, something's clearly wrong therefore I'd send it back from where you got it and ask them to sort it out.
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