Could you possibly give us a screenshot?
If you don't have an account to an image resource:
is nice and free and allows you to upload, in my view, unlimited content.
Its not likely to be a driver, but it could easily be a codec of some sort.
To free your mind of that though, download this:
Basically, that codec pack has everything you will need. The basic one should be fine I think, but you could try downloading the bigger one.