Re: software and tools for Tech support
The PC that wont fire up will depend on whether its totally dead if thats the case then it could be anything like a fried mobo, If its just not booting but theres a light on the monitor or hdd then you can start looking at the ram, video card, CPU or the hdd its self, take memtest and everest diagnostic tools, some form of anti virus/spy-ware to scan for problems and a registry repair program, if they have the OS disc's that would be a great help.
Parts would be hard as you would need to already know the specs of the PC you going to look so you will have to wait till you get there, PSU would be OK.
screwdrivers and a portable vacuum would be handy aswell.
Compaq Presario CQ5305K-m Intel® Pentium® Dual Core E5300 (2.6 GHz), Windows® 7 Home Premium 64 bit, 2048 MB , Hard drive: 320 Gb, with 18.5 Widescreen
SPURS TILL I DIE (DIAMONDS ARE FOREVER SO ARE SPURS)
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