Software/Internet not loading

[kbs]

I got an HP computer (AMD Athlon Processor) and XP.

The problem is when I turn on the computer waiting for the computer to load the desktop, it freezes or no response everytime when I double click "Internet Explorer" or software.

I scan the entire computer with Norton and nothing is wrong.

Can someone please help or suggest something?

It has been happening for a week or two.

 

[Spec]

Ok, how are you to use Norton when you cannot open programs? Try running it in safe mode, and running a virus scan or something.

 

[kbs]

Ok, how are you to use Norton when you cannot open programs? Try running it in safe mode, and running a virus scan or something.

I already run a virus scan and everything was fine. The problem is when I start the computer to desktop, then open anything, it will freezes up or slow response like you are opening 2 programs at a time. But, I am opening 1 thing this time with this reponse.

 

[Toby1]

Here are some free online virus scanners...

http://housecall.trendmicro.com/
www.pandasoftware.com/activescan/
www.bitdefender.com/scan8/ie.html
www.kaspersky.com/scanforvirus
www3.ca.com/virusinfo/virusscan.aspx
http://support.f-secure.com/enu/home/ols.shtml
www.thefreecountry.com/security/antivirus.shtml

First I'd suggest using an alternate broswer to IE, like Firefox or Opera.

Run through a few of them (using alternate browser)... They'll probably pick up what Norton has missed (which is usually a lot).

Also try booting up into safe mode (with networking), as Spec said.

 

[kbs]

Here are some free online virus scanners...

http://housecall.trendmicro.com/
www.pandasoftware.com/activescan/
www.bitdefender.com/scan8/ie.html
www.kaspersky.com/scanforvirus
www3.ca.com/virusinfo/virusscan.aspx
http://support.f-secure.com/enu/home/ols.shtml
www.thefreecountry.com/security/antivirus.shtml

First I'd suggest using an alternate broswer to IE, like Firefox or Opera.

Run through a few of them (using alternate browser)... They'll probably pick up what Norton has missed (which is usually a lot).

Also try booting up into safe mode (with networking), as Spec said.

How do I boot the computer under safe mode on a XP computer? I never try safe mode on XP.