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Old 09-17-2006, 03:45 PM   #1
kbs
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Default Software/Internet not loading

I got an HP computer (AMD Athlon Processor) and XP.

The problem is when I turn on the computer waiting for the computer to load the desktop, it freezes or no response everytime when I double click "Internet Explorer" or software.

I scan the entire computer with Norton and nothing is wrong.

Can someone please help or suggest something?

It has been happening for a week or two.
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Old 09-17-2006, 05:24 PM   #2
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Default Re: Software/Internet not loading

Ok, how are you to use Norton when you cannot open programs? Try running it in safe mode, and running a virus scan or something.
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Old 09-17-2006, 11:52 PM   #3
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Default Re: Software/Internet not loading

Quote:
Originally Posted by Spec
Ok, how are you to use Norton when you cannot open programs? Try running it in safe mode, and running a virus scan or something.
I already run a virus scan and everything was fine. The problem is when I start the computer to desktop, then open anything, it will freezes up or slow response like you are opening 2 programs at a time. But, I am opening 1 thing this time with this reponse.
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Old 09-17-2006, 11:59 PM   #4
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Default Re: Software/Internet not loading

Here are some free online virus scanners...

http://housecall.trendmicro.com/
www.pandasoftware.com/activescan/
www.bitdefender.com/scan8/ie.html
www.kaspersky.com/scanforvirus
www3.ca.com/virusinfo/virusscan.aspx
http://support.f-secure.com/enu/home/ols.shtml
www.thefreecountry.com/security/antivirus.shtml

First I'd suggest using an alternate broswer to IE, like Firefox or Opera.

Run through a few of them (using alternate browser)... They'll probably pick up what Norton has missed (which is usually a lot).

Also try booting up into safe mode (with networking), as Spec said.
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Old 09-18-2006, 03:41 PM   #5
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Default Re: Software/Internet not loading

Quote:
Originally Posted by Toby
Here are some free online virus scanners...

http://housecall.trendmicro.com/
www.pandasoftware.com/activescan/
www.bitdefender.com/scan8/ie.html
www.kaspersky.com/scanforvirus
www3.ca.com/virusinfo/virusscan.aspx
http://support.f-secure.com/enu/home/ols.shtml
www.thefreecountry.com/security/antivirus.shtml

First I'd suggest using an alternate broswer to IE, like Firefox or Opera.

Run through a few of them (using alternate browser)... They'll probably pick up what Norton has missed (which is usually a lot).

Also try booting up into safe mode (with networking), as Spec said.
How do I boot the computer under safe mode on a XP computer? I never try safe mode on XP.
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