Slow shut down . . .
I am in the midst of setting up my network in my house, wireless of course. In doing this, I've noticed a problem with my girlfriend's Toshiba laptop. It will not shut down. It will shut off after 15 minutes, but I've read that this isn't really shutting down.
Anyway, I've scoured the Internet looking for ways to fix this and nothing helps. I have tried everything that I can think of. I have run the latest windows updates and updated all software. I have also run the spyware and virus detectors and the basic stuff like that. I have also tried ending certain tasks and seeing what the problem is. It does work properly in safemode, so I don't know if maybe it is something more than the software? I am very close to reinstalling Windows, but I shouldn't have to resort to this should I?
Another problem "we're" having is with Zonealarm. I installed Zonealarm a year ago when she got it. I went to shut it off to get on my network and the computer flipped out on me. Nothing will open up so I have to restart. Well, see the above paragraph and you can see why this is agravating. I cannot uninstall Zonealarm either through its uninstall or through the Control Panel.
Any advice would be appreciated. I am getting to my wit's end.