Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-12-2015, 08:57 AM   #1
Solid State Member
 
Join Date: Jul 2015
Location: Ireland
Posts: 15
Default Set up Mic failure on PC.

Hi,

I got myself a Dell GX620 computer.Everything is working fine except my mic.i have tried to set up a headset with mic and an external mic,both mics are working perfectly on my laptop.

The tried to set up the microphone by going to control panel>hardware sound>sound>recording>.then it says SoundMAX integrated digital audio unavailable.I press configure anyway and it gives me an option the set up microphone.i proceed to say the sentence that it asks me to speak into the microphone and then it says the microphone is not being picked up.

I went through all the volumes to make sure the mic was not one mute etc.
So would it have something to do with soundMAX integrated digital audio unavailable?
Do i need to download a driver or something.The speakers are working perfectly.The line in says soundmax integrated digital audio default device with no jack information available.

I much appreciate any help!
__________________

mesuzmo is offline   Reply With Quote
Old 10-12-2015, 11:17 AM   #2
Fully Optimized
 
Celery's Avatar
 
Join Date: Jan 2013
Location: USA
Posts: 3,852
Default Re: Set up Mic failure on PC.

Is the mike plugged in the green port?
__________________

__________________
I'm being stalked!
Celery is offline   Reply With Quote
Old 10-12-2015, 11:53 AM   #3
Solid State Member
 
Join Date: Jul 2015
Location: Ireland
Posts: 15
Default Re: Set up Mic failure on PC.

Quote:
Originally Posted by Celery View Post
Is the mike plugged in the green port?
The mic is plugged into the red port.

---------- Post added at 10:53 AM ---------- Previous post was at 10:50 AM ----------

Also i went into device manager and tried to update the driver and it said my driver is up to date.Is it unusual that my speakers are working but it says soundMAX digital integrated unavailable for the mic?
mesuzmo is offline   Reply With Quote
Old 10-12-2015, 12:41 PM   #4
Fully Optimized
 
Celery's Avatar
 
Join Date: Jan 2013
Location: USA
Posts: 3,852
Default Re: Set up Mic failure on PC.

Do you have a green port and have you tried it?
__________________
I'm being stalked!
Celery is offline   Reply With Quote
Old 10-12-2015, 01:33 PM   #5
Wizard of Wires
 
setishock's Avatar
 
Join Date: Feb 2005
Location: Not sure
Posts: 10,030
Default Re: Set up Mic failure on PC.

Green is speaker output. According to this, the mic jack is red. It's going to look pink.

Read this. It's Dell's trouble shooting guide for your problem.

Microphone in Desktop Computer Not Working. | Dell US
setishock is offline   Reply With Quote
Old 10-12-2015, 02:58 PM   #6
Fully Optimized
 
Celery's Avatar
 
Join Date: Jan 2013
Location: USA
Posts: 3,852
Default Re: Set up Mic failure on PC.

Duh, that's right. What was I thinking ??

Red is mike for sure.
__________________
I'm being stalked!
Celery is offline   Reply With Quote
Old 10-13-2015, 08:52 AM   #7
Solid State Member
 
Join Date: Jul 2015
Location: Ireland
Posts: 15
Default Re: Set up Mic failure on PC.

Quote:
Originally Posted by setishock View Post
Green is speaker output. According to this, the mic jack is red. It's going to look pink.

Read this. It's Dell's trouble shooting guide for your problem.

Microphone in Desktop Computer Not Working. | Dell US
Thanks for the link,i tried everything except the last two options with no luck.Is it safe to delete soundMax intergrated digital audio?Is it a definite that my computer will give me the proper driver information to download?

I deleted my soundMAX on my laptop before by accident and it took me a few days to find the correct driver.I'm a little cautious to do so.
mesuzmo is offline   Reply With Quote
Old 10-13-2015, 09:39 AM   #8
Fully Optimized
 
Celery's Avatar
 
Join Date: Jan 2013
Location: USA
Posts: 3,852
Default Re: Set up Mic failure on PC.

Did you click on the speaker icon and look into the mixer?
__________________
I'm being stalked!
Celery is offline   Reply With Quote
Old 10-13-2015, 09:54 AM   #9
Solid State Member
 
Join Date: Jul 2015
Location: Ireland
Posts: 15
Default Re: Set up Mic failure on PC.

Quote:
Originally Posted by Celery View Post
Did you click on the speaker icon and look into the mixer?
When i click on the speaker icon i don't have 'options' in the upper left corner like it says in number one on the list.

i went in to the mixer and the levels are fine.
mesuzmo is offline   Reply With Quote
Old 10-14-2015, 06:37 AM   #10
Wizard of Wires
 
setishock's Avatar
 
Join Date: Feb 2005
Location: Not sure
Posts: 10,030
Default Re: Set up Mic failure on PC.

What version of windows are you running?
__________________

setishock is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 01:15 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0