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Old 07-22-2009, 04:12 PM   #1
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Join Date: Nov 2005
Posts: 671
Default scanner problems

i have a Canon Canoscan Lide 60 connected to my computer, but recently the canoscan toolbox that i use to scan documents started to not work (when i attempt to scan something, the program stops responding), so then i decided i would reinstall the whole device as if i just got it from the store. so i connect the scanner to my computer and the windows update couldnt find any drivers, so i decided to download and install my own, after doing all of tat the program still stops responding.

My question is how can i make it so that windows update DOES find the software, because thats happened before, i dont know why it cant find drivers anymore.
im using winodws 7 ultimate

EDIT: i got the drivers installed but now my second question is about the toolbox, heres a picture of what i mean
it does this whenever i attempt to scan something
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