Re: Ripped off from repair shop
How old is the laptop?
There's a few cavets under UK sales of goods act. I happen to be well versed in them.
So, can you answer these:
Exactly how old is the laptop, at the date of you taking it in for a new battery?
What services did you want?
What services did you get?
What did you pay? What is the break down?
I can tell you where you stand with statutory minimum protections, but you may have more depending on the make and model of the laptop - and any other conditions at the time of sale. So, if you have any paper work, go through that with a fine toothcomb, as they are contractually bound by it. Bare in mind, anything less than statutory does not count - i.e. if they say you have only a 3 month warranty on a new product - then the sales of goods act takes precendence as it protects you for much longer (and it's complex, it's not as simple as just 1 year minimum as a lot of people think). Then there's the case of miss-selling, if you paid for services you didn't need, then they're in bother.
As for the data, that's been covered. As for the battery, well, that depends on a whole host of things, but answer the above, and I'll tell you exactly where you stand.
For those in the USA and elsewhere, PC World (Part of Currys) is a rippoff merchant and essentially the only major high street retailer of white goods and computers left - the lack of high street competition makes them pricy, and their service is severely lacking in my experience. But, they essentially have a market to themselves and do well, especially with those who are wary of online shopping - aka, older generations.
Delta: "What's wrong Chris?? Chris: "I miss my old Cyrix"