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Old 01-22-2007, 08:52 AM   #1
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Default reinstalled windows and now the software locks up

I reinstalled windows on my gateway 2002 tower. Reason why is b/c it was running slow(had to many useless apps) and I figured a clean installation would do wonders for it. I used my gateway WinXP Operating System start-up disk to reinstall XP. Format it to NTFS. Filled out the correction information. After the XP download, I started on my drivers with the drivers disk provided by gateway. Next was the manual installation of the applications that gateway provided on cds. Then my nvidia driver, and the printer driver cd. Each download, I followed up with a rebooted to the computer. I started to download a couple old files onto the computer from my back-up CD like spybot, adware, etc. (just a few apps) and then rebooted. Before I started to install those apps on my computer, my computer would lock up. I would have several window screens up and all the sudden my computer would lock up. I would tried to bring up my Windows task manager to close those screens by ending those tasks but my task manager would not even appear after hitting ctrl+alt+delete. So I would turn the power off. After turning the power on, I started to download those apps I mentioned.

Everything was working fine. After I downloaded those apps, I started the windows update. When I started the windows update, it would lock up when installing those windows update files. My taskmanager would not show up at all when hitting ctrl+alt+delete. So I would turn off my computer and start it up. I started to download the files from the windows update since my Win XP disk did not have the service pack 1 or 2. Everything was working fine until the service pack 2. I had the whole file downloaded. Now I was installing the files to my computer. Half way in the installation, my computer locks up. Taskmanager would not work again. Then I get a popup window. I forgot to write it down but I did remember some parts to the window screen. It said 16 Bit DOS on the window screen and stated "mstaskmgr.exe" error or something. Is something wrong with my bios?

I had to turn off my computer. When I turned the computer on, that screwed everything up and so I started to reinstall Windows XP again. Same scenario as the last time. Before I even started to download the Windows Updates, several applications would lock up. Windows taskmanager would not even show up and I would have to turn the power off. I would get the 16 bit DOS mstskmgr.exe error message again. Prior to the lockups, I could bring up Windows task manager without any problem. My intel processor is 2.26 ghz with 512 Ram. I never had any problems with my computer before I reinstall XP. I never updated my drivers expect NVidia ever since I had the computer in 2002.

Could my Bios be corrupted? Any suggestions are appreciated. I'm a computer noob. So be gentle.

Thanks for the open ears and suggestions,
Red
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Old 01-22-2007, 03:55 PM   #2
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Default Re: reinstalled windows and now the software locks up

i'm assuming you havn't put much on this besides drivers (and the apps like spybot you listed). WOuld you be willing to re-try the windows install to rule out a bad installation. I've had that happen to me a few times off of a clean install, and re-doing it solved my problems.

if another reinstall doesn not get rid of teh problems we can start looking twoards either the RAM or hard drive as a suspect
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Old 01-22-2007, 04:13 PM   #3
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Default Re: reinstalled windows and now the software locks up

I've done this 4 times. I gonna try one last time tonight reinstalling xp. why would I be getting a 16 Bit DOS message stating "mstaskmgr.exe" error or something?
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Old 01-22-2007, 04:21 PM   #4
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Default Re: reinstalled windows and now the software locks up

haveyou also updated to service pack 2 if not do this too as most older versions of xp dont come with service pack 2 included , you have to get it free from the ms website
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Old 01-22-2007, 04:32 PM   #5
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Default Re: reinstalled windows and now the software locks up

I've downloaded SP2 through windows update. I went to install it and half way through the installation part, it locked up. My windows task manager would not function. I got that 16 Bit DOS message stating "mstaskmgr.exe" error or something. Even before I fooled with the SP2 download on windows update, I was having problems with my task manager while several applications were up and running (like control panel and my computer screens). The 2 screens would lock up and i would try to end the task by using the windows task manager. The task manager would not even come up. It's corrupted somehow, somewhere.
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Old 01-22-2007, 04:35 PM   #6
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Default Re: reinstalled windows and now the software locks up

try running mem test its a freememory testin software ,although i doubt it could be a memory problem its worth a punt
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Old 01-22-2007, 05:13 PM   #7
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Default Re: reinstalled windows and now the software locks up

i'll give it a try
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Old 01-22-2007, 05:21 PM   #8
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Default Re: reinstalled windows and now the software locks up

Try another XP disc aswell, if you have access to one
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Old 01-22-2007, 05:53 PM   #9
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Default Re: reinstalled windows and now the software locks up

have a dell xp reinstallation cd for my laptop. will it work on my gateway desktop?
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Old 01-22-2007, 07:47 PM   #10
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Default Re: reinstalled windows and now the software locks up

It might, but i doubt it, you will probably get problems. Try it if ya want tho, cant harm.
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