hey guys i was think about reformatting my pc because i ahve a keylogger that i cant get off and a denied access to my c drive. First of how do you pick which file you want to save and can i save microsoft word, excel.. ect or will it not work after done with the backing up and have to put in the cd? how long will it take? Do i have to hook up the printer and wifi again (no idea how to do)? If i deiced to reformat my computer will i get the keylogger off my computer and get access to my c drive? I am really worried about doing this because my mom is going to ask question and i dont want to get in trouble so i want to do it really fast and make it look like nothing happened.. plus my mom has photos on the desktop. someone please help me :C