Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 04-08-2008, 01:48 PM   #1
Baseband Member
 
Join Date: Jul 2006
Posts: 40
Default Random restarts (and BSoD)

Hi!

I've had some problems with random restarts for a while now, and I'm getting rather tired of it. At times it will restart just after logging in to windows XP. It also restarts at times after I have used the computer for a while. The BSoD that comes when it restarts just after logging in says:

"STOP: c000021a {Fatal System Error}
The windows logon process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000).
The system has been shut down."

I'm not sure if it says the same when restarting after I have been using the copmuter for a while (I will check next time it does that).

It doesn't restart after using it for a while very often, the intervals are usually a couple of hours. It is possible that it is some kind of hard ware problem, because after moving the copmuter I have been able to use it for a week without a single restart, but when moving it back, it happens more regular again.

Also, I don't think it is the memory; I did a memtest a couple of weeks ago, and it didn't show any errors.

My computer configuration:

CPU: AMD Athlon64 X2 3800+
RAM:Corsair Twin2X2048-6400
Motherboard: ECS NFORCE4M-A
PSU: Chieftec CFT-620A-12S, 620 Watt
GPU: some old PCI card now, my XFX 8600GTS is away for RMA

Any help is appreciated.
__________________

Gilgond is offline   Reply With Quote
Old 04-08-2008, 01:53 PM   #2
Baseband Member
 
Join Date: Aug 2004
Posts: 39
Default Re: Random restarts (and BSoD)

Where did you move the computer to when it starting working, and where is the computer located when it restarts randomly?
__________________

Fireball is offline   Reply With Quote
Old 04-08-2008, 01:57 PM   #3
Baseband Member
 
Join Date: Jul 2006
Posts: 40
Default Re: Random restarts (and BSoD)

Well, I have moved it between the two places a couple of times, and I think I had the same problem atleast one time when I had it where it has worked So what I was suggesting was more that the transportation may have done something.

The place where it worked better is where my parents live, and the place where it didn't work aswell is where I live when going to school.
Gilgond is offline   Reply With Quote
Old 04-08-2008, 02:08 PM   #4
Fully Optimized
 
blackjack's Avatar
 
Join Date: Mar 2007
Posts: 2,945
Send a message via MSN to blackjack
Default Re: Random restarts (and BSoD)

Check your PC for dust, the heatsinc is usually clogged after a while, even remove your ram and carefully clean them and slots, check your graphics card is seated correctly and hasn't got disturbed while you moved your PC, clean around the jumpers with a fine brush, do the same for between the panels of the heat sinc, I would also check you fans are working correctly and giving the PC sufficient cooling, does it run ok if you leave the side panel off? what your temps?
__________________
Compaq Presario CQ5305K-m Intel® Pentium® Dual Core E5300 (2.6 GHz), Windows® 7 Home Premium 64 bit, 2048 MB , Hard drive: 320 Gb, with 18.5 Widescreen
SPURS TILL I DIE (DIAMONDS ARE FOREVER SO ARE SPURS)
TO DARE IS TO DO
blackjack is offline   Reply With Quote
Old 04-08-2008, 02:15 PM   #5
Baseband Member
 
Join Date: Aug 2004
Posts: 39
Default Re: Random restarts (and BSoD)

What I was getting at was maybe the room you had the computer in when it wasn't working well was possibly a room that is very warm and traps alot of heat inside making the computer act up.

Doing what blackjack hopefully will fix the problem.
Fireball is offline   Reply With Quote
Old 04-08-2008, 02:15 PM   #6
Baseband Member
 
Join Date: Jul 2006
Posts: 40
Default Re: Random restarts (and BSoD)

It doesn't have to do with the graphics card, because I have had the same problem both when using and old PCI card as when using a PCI-E 8600GTS.

I have already tried replacing the memory sticks, I have also tried using only one at once. I don't think there is any dust, but I'll check that again just to be sure.

I believe I checked the temperatures a while ago, and they seemed to be OK. But I don't have any program to check it now, so do you know any good program I could use? I tried Motherboard Monitor 5, but it didn't seem to work with the motherboard I use. Or should I just check the temperatures in BIOS just after a restart?

After further thoughts, I can't see how the problem with restarts just after logging in could be because of overheating...
Gilgond is offline   Reply With Quote
Old 04-08-2008, 03:38 PM   #7
Fully Optimized
 
blackjack's Avatar
 
Join Date: Mar 2007
Posts: 2,945
Send a message via MSN to blackjack
Default Re: Random restarts (and BSoD)

Quote:
Originally Posted by Gilgond View Post
It doesn't have to do with the graphics card, because I have had the same problem both when using and old PCI card as when using a PCI-E 8600GTS.

I have already tried replacing the memory sticks, I have also tried using only one at once. I don't think there is any dust, but I'll check that again just to be sure.

I believe I checked the temperatures a while ago, and they seemed to be OK. But I don't have any program to check it now, so do you know any good program I could use? I tried Motherboard Monitor 5, but it didn't seem to work with the motherboard I use. Or should I just check the temperatures in BIOS just after a restart?

After further thoughts, I can't see how the problem with restarts just after logging in could be because of overheating...
Try CPU COOL or CPUZ
__________________
Compaq Presario CQ5305K-m Intel® Pentium® Dual Core E5300 (2.6 GHz), Windows® 7 Home Premium 64 bit, 2048 MB , Hard drive: 320 Gb, with 18.5 Widescreen
SPURS TILL I DIE (DIAMONDS ARE FOREVER SO ARE SPURS)
TO DARE IS TO DO
blackjack is offline   Reply With Quote
Old 04-08-2008, 04:02 PM   #8
Golden Master
 
worshipme's Avatar
 
Join Date: Oct 2007
Posts: 5,603
Default Re: Random restarts (and BSoD)

CPU-Z doesn't mesure the temperature. Use this: http://www.cpuid.com/hwmonitor.php
Is your HSF properly secured?
__________________
AMD Phenom II X4 955 BE @ 4.0GHz + TU120E lapped - MSI 770-CD45 AM3 - 2x2GB OCZ DDR3 1333MHz - Sapphire HD 4870 - Samsung Spinpoint 500GB 7200RPM 16MB cache HDD - Tagan TG600-BZ Piperock - (Currently open test bed) - Windows Vista Home Premium 64bit.
worshipme is offline   Reply With Quote
Old 04-08-2008, 04:09 PM   #9
Baseband Member
 
Join Date: Jul 2006
Posts: 40
Default Re: Random restarts (and BSoD)

What is HSF?
Gilgond is offline   Reply With Quote
Old 04-08-2008, 04:46 PM   #10
Fully Optimized
 
blackjack's Avatar
 
Join Date: Mar 2007
Posts: 2,945
Send a message via MSN to blackjack
Default Re: Random restarts (and BSoD)

Quote:
Originally Posted by Gilgond View Post
What is HSF?
Heat sinc fan
__________________

__________________
Compaq Presario CQ5305K-m Intel® Pentium® Dual Core E5300 (2.6 GHz), Windows® 7 Home Premium 64 bit, 2048 MB , Hard drive: 320 Gb, with 18.5 Widescreen
SPURS TILL I DIE (DIAMONDS ARE FOREVER SO ARE SPURS)
TO DARE IS TO DO
blackjack is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 02:33 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0