RAM issues please help

ben264

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I just built a new computer and windows is not recognizing all the ram i have. I have 16gb of ram but windows say i have 12 and only 7.98 usable. i am running a gigabyte ga-990xa-ud3 mobo, amd fx-8150 processor,4 x4gb corsair vengence ram, geforce gtx 560 ti video card. I tried switching out all the ram sticks individually and they all work. I also used cpu-z program and it recognizes 16gb of ram but windows doesn't.
 
which version of windows are you using?
are you sure you are using the right slots?
i know that all newer intel platforms you need to use the slots in specific order.
reed the manual to see what slots to use.
 
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