Originally Posted by j.venning
Have you got the latest drivers etc?
What is the full name and model of the graphics card?
it's simply called the ATI Mobility Radeon. I installed the updated drivers available on Sony's website for my computer, so the drivers for my video card and monitor should both be current.
Tech support said "firmware"... and I'm not exactly sure how firmware is different from drivers, but how could I get upgraded firmware to make this work?