Alright, back in June I built a PC and I've been doing great with it. But yesterday my Anti-virus found a very serious Rootkit called "hacktool.rootkit". Norton couldn't remove/quarantine it and since I've been infected my PC has been crashing, etc. My only option now is to re-install windows, fresh and clean. Now, I'm not a big computer-whiz, so I need some help. Can someone recommend something (like a program, etc) that would backup my songs, Apps (Norton, Photoshop, Spy Sweeper), and bookmarks? And how exactly would I go about re-installing Windows? I'm especially worried about Norton, Spy Sweeper, and Photoshop not working because I've used their Serial Keys. Can I use them again possibly?
Your very sad computer forum browser,