Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 11-03-2016, 08:18 PM   #1
Baseband Member
 
Join Date: May 2012
Location: Canada
Posts: 78
Default please help recover damaged hard drive

Hello,

I have an external drive that's been damaged. When I plug it into my computer, it recognizes it as "My Passport 259F". But it won't mount it. I can't really do anything with it except see that it's there.

I'm wondering if someone can help me troubleshoot this. Really, all I want to do is try to get the data off it. What can I try?

Thank you.
__________________

__________________
gib88 is offline   Reply With Quote
Old 11-03-2016, 10:44 PM   #2
Golden Master
 
BK_123's Avatar
 
Join Date: Dec 2009
Location: Australia
Posts: 7,557
Default Re: please help recover damaged hard drive

If you look in disk management does Windows recognize it in there? If not you should be able to use Ubuntu or another Linux distro to be able see it and recover files.
__________________

__________________
BK_123 is offline   Reply With Quote
Old 11-04-2016, 09:38 PM   #3
Baseband Member
 
Join Date: May 2012
Location: Canada
Posts: 78
Default Re: please help recover damaged hard drive

Device Manager seems to recognize it.

Does this mean the content is salvageable?
Attached Images
File Type: png Untitled.png (45.5 KB, 4 views)
__________________
gib88 is offline   Reply With Quote
Old 11-04-2016, 10:07 PM   #4
Golden Master
 
BK_123's Avatar
 
Join Date: Dec 2009
Location: Australia
Posts: 7,557
Default Re: please help recover damaged hard drive

Well that's a sign that the Windows is detecting it in device manager. Right click the start button then disk management then you should see something like below

__________________
BK_123 is offline   Reply With Quote
Old 11-07-2016, 08:50 PM   #5
Baseband Member
 
Join Date: May 2012
Location: Canada
Posts: 78
Default Re: please help recover damaged hard drive

Oh, you really mean "disk management". Thanks for showing me how to get there.

Here's what shows up:



The drive shows up as "Disk 1 Uknown - Not Initialized". Right-clicking on it gives me the option to initialize it. I will try that.
__________________
gib88 is offline   Reply With Quote
Old 11-07-2016, 09:27 PM   #6
Baseband Member
 
Join Date: May 2012
Location: Canada
Posts: 78
Default Re: please help recover damaged hard drive

Initializing didn't work. It tells me: "The request failed due to a fatal device hardware error."
__________________

__________________
gib88 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 11:50 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0