Does anyone know what this means
"Please also clear the golden finger of the memory"
see below for reason for asking
Dear Sir,
Thank you for contacting ASRock
Please kindly follow the procedure to check your system.
step1:
Turn off the system power and unplug the power cord.
Remove all PnP cards (Plug and Play) and cables including VGA, IDE, FDD, COM, USB, and external printer cable.
Step2:
Double check CPU, CPU fan and DRAM are inserted properly
(To improve heat dissipation, remember to spray thermal grease between the CPU and the heatsink when you install the PC system.)
(Please also clear the golden finger of the memory)
Step3:
Clear CMOS
(Please refer to motherboard user manual for clearing CMOS)
Step4:
Plug the VGA card back to the system and also re-connect your monitor, mouse and keyboard.
Step5:
Turn on the power and make sure CPU, power supply and CPU fan is functioning.
If possible, please change CPU or memory or VGA card or large Watt power supply for try.
If not, please kindly contact your dealer to help check your motherboard and PC setting.
Sorry for your inconvenience
Best Wishes
ASRock
If anyone can help, I would greatly appreciate
I have problems
Thanks
Kevin
"Please also clear the golden finger of the memory"
see below for reason for asking
Dear Sir,
Thank you for contacting ASRock
Please kindly follow the procedure to check your system.
step1:
Turn off the system power and unplug the power cord.
Remove all PnP cards (Plug and Play) and cables including VGA, IDE, FDD, COM, USB, and external printer cable.
Step2:
Double check CPU, CPU fan and DRAM are inserted properly
(To improve heat dissipation, remember to spray thermal grease between the CPU and the heatsink when you install the PC system.)
(Please also clear the golden finger of the memory)
Step3:
Clear CMOS
(Please refer to motherboard user manual for clearing CMOS)
Step4:
Plug the VGA card back to the system and also re-connect your monitor, mouse and keyboard.
Step5:
Turn on the power and make sure CPU, power supply and CPU fan is functioning.
If possible, please change CPU or memory or VGA card or large Watt power supply for try.
If not, please kindly contact your dealer to help check your motherboard and PC setting.
Sorry for your inconvenience
Best Wishes
ASRock
If anyone can help, I would greatly appreciate
I have problems
Thanks
Kevin