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Old 02-13-2005, 04:26 PM   #1
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Default Password Help?

I forgot my password and can't get passed the sign-in dialog box. I was told I would have to re-install the operating system. I no long have that disk (Window 2000 Professional, NT Technology) so I bought XP to upgrade. I inserting the XP disk, which is supposed to start right up for installation, but it didn't. The password dialog box is staying put. Humph. I then robooted and hit F8. Again, in safe mode, it's asking for a password. What's up with that? Please advise.
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Old 02-15-2005, 01:26 PM   #2
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when you start up your computer hold down del key, look for something called boot priotry make sure your cd drive is first, put the xp cd in and reboot, xp will now load the dos part of setup, hit enter, hit f8, hit enter, DONOT reformat, follow on screen instructions, when asked for proof of pervious os select the harddrive it will see win2k and upgrade

note it must be xp pro upgrade and not xp home upgrade since xp home cannot upgrade windows 2k
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Old 02-15-2005, 04:20 PM   #3
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Thanks for replying. I tried what you said, but only got as far as " look for something called boot priotry make sure your cd drive is first". I didn't see anything that said that.
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Old 02-15-2005, 04:26 PM   #4
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Default Re: Password Help?

is your computer custom or a dell or hp or compaq? or what?
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Old 02-15-2005, 04:28 PM   #5
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I have a Dell
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Old 02-15-2005, 04:31 PM   #6
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Default Re: Password Help?

if i am correct if you hold down f8 and then turn on ur dell, it should come up with this boot menu from there select the first cdrom drive you have and follow the rest of the instructions in my pervious post
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Old 02-15-2005, 04:32 PM   #7
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I'll try it again now.
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Old 02-15-2005, 04:37 PM   #8
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Okay, I have a blue and gray screen up with Main, Advanced, Security, Power, Boot and Exit tabs. I looked in all of them for something that said boot priotry, but don't see that. Am I doing something wrong? Obviously, I'm no computer expert and feel pretty much like a dummy here. Also, the problem computer is not the one I'm talking to you on.
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Old 02-15-2005, 04:38 PM   #9
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goto boot tab, and tell me what you see there
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Old 02-15-2005, 04:40 PM   #10
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Default Re: Password Help?

It should say"FIrst boot devie, second boot device " and so on. I have neer seen "boot priority" but i always see first boot and second boot and third boot. Check in Advanced BIOS, it is usually there or something similar to that.
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Old 02-15-2005, 04:42 PM   #11
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it depends on what bios you have..not all of them are the same
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Old 02-15-2005, 04:44 PM   #12
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Boot-time Diagnostic Screen
Quickboot Mode
Restore on AC/Power loss
First boot device
Second...
Third...
Fourth...

Hard Drive
Removable Devices

I went to Hard Drive and it says the system will attempt to boot in the first hard drive listed, and if that doesn't work, it will use the next in line until it finds an os. I stopped here, doing nothing until I hear from you.
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Old 02-15-2005, 04:44 PM   #13
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Default Re: Password Help?

I never said that. I said i never saw boot priority...
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Old 02-15-2005, 04:45 PM   #14
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so the first boot device is the harddrive
then second is removable devices
what is third?
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Old 02-15-2005, 04:47 PM   #15
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It doesn't have anything else on the Setup screen, just what I listed?
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Old 02-15-2005, 04:49 PM   #16
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ok when you insert a cd into your drive does it spin up and act like its reading?
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Old 02-15-2005, 04:49 PM   #17
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Default Re: Password Help?

you have to use the + and - key and change it to cd or dvd
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Old 02-15-2005, 04:50 PM   #18
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Default Re: Password Help?

that last message wasn't supposed to be a question, sorry.
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Old 02-15-2005, 04:51 PM   #19
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Default Re: Password Help?

yes, it acts like it reading
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Old 02-15-2005, 04:52 PM   #20
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Default Re: Password Help?

I hear the whirring, etc.
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