Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 04-05-2006, 10:28 PM   #1
Daemon Poster
 
mayorredbeard's Avatar
 
Join Date: Nov 2004
Posts: 1,246
Default non responding keyboard and mouse

So my dad has a dell e510 computer. Randomly after use of about a month the keyboard stopped responding. However it still responds in the bios setup. I contacted dell online support, they told me to uninstall it from the device manager and restart. this solved nothing so they gave me a file to download tat should fix it. lo and behold after downloading the file the mouse stopped responding. dell then told me to do a whole bunch of bull-shit steps that made no sense at all such as holding down the alt key while the computer was off for 10 seconds. Any ideas?
__________________

__________________
Karma/rep is always appreciated
01010010011001010110010001100010011001010110000101 11001001100100
010011110111010101110100

There are only 10 kinds of people in this world. Those who can read binary, and those who can't.
mayorredbeard is offline   Reply With Quote
Old 04-05-2006, 10:50 PM   #2
In Runtime
 
DirtBikeRidr's Avatar
 
Join Date: Aug 2005
Posts: 353
Send a message via AIM to DirtBikeRidr Send a message via MSN to DirtBikeRidr
Default Re: non responding keyboard and mouse

Did you try a new keyboard and mouse? When you buy new ones they usually have new drivers..
__________________

__________________
Desktop -- P4 3.2 Ghz + Asus mobo + 1.5 GB ram DDR + 250GB HDD + ATI x700 (time to upgrade)
Laptop --White MacBook 13" Core 2 Duo 2GHz/ 2gb ram / 500gb / Dual boot
DirtBikeRidr is offline   Reply With Quote
Old 04-05-2006, 11:14 PM   #3
In Runtime
 
extendcradle's Avatar
 
Join Date: Jul 2005
Posts: 276
Default Re: non responding keyboard and mouse

that's a good advice,you better try another keyboard and mouse.it might be a hardware failure.use a plug and play kb&mouse if you have available there.
extendcradle is offline   Reply With Quote
Old 04-05-2006, 11:23 PM   #4
Golden Master
 
ArrizX's Avatar
 
Join Date: Apr 2005
Posts: 16,073
Send a message via MSN to ArrizX
Default Re: non responding keyboard and mouse

Well, If you can get on the internet, and use your mouse, then get into task manager, and try and download the drivers.
__________________
. ()()()()
./l ,[_\_\ ],
l---L ()lllllll()-
()_) ()_)--o-)_)
ArrizX is offline   Reply With Quote
Old 04-05-2006, 11:24 PM   #5
Daemon Poster
 
pctechmike's Avatar
 
Join Date: Jan 2006
Posts: 836
Send a message via AIM to pctechmike Send a message via MSN to pctechmike
Default Re: non responding keyboard and mouse

Although it could be as simple as replacing the keyboard and mouse, it sounds like you have more issues than just that. Something else could be on your computer, which could be causing the issue. I would try a different keyboard and mouse (ask to borrow before you buy one). Also, are these devices USB, or PS2? If they're USB, it could be an issue with the USB controller. If not, and they are PS2, try the first suggestion.
__________________
Pctechmike
www.adequateitsolutions.com
Please Add To My Rep If I Helped You
pctechmike is offline   Reply With Quote
Old 04-05-2006, 11:26 PM   #6
Golden Master
 
ArrizX's Avatar
 
Join Date: Apr 2005
Posts: 16,073
Send a message via MSN to ArrizX
Default Re: non responding keyboard and mouse

But in my experience, its another program not letting the drivers load for the hardware. I say update them, and if that doesnt work, then by all means replace them. Hell, for like 20bucks you can get a keyboard and mouse set.
__________________
. ()()()()
./l ,[_\_\ ],
l---L ()lllllll()-
()_) ()_)--o-)_)
ArrizX is offline   Reply With Quote
Old 04-05-2006, 11:32 PM   #7
Golden Master
 
borat_sagdiyev's Avatar
 
Join Date: Feb 2006
Posts: 8,986
Send a message via AIM to borat_sagdiyev Send a message via MSN to borat_sagdiyev
Default Re: non responding keyboard and mouse

arrizx, are u online right now? cuz your thing is grey but your still posting
__________________
Core 2 Duo e4500 2.2ghz @ 2.8ghz
evga 650i ultra
2gb 400mhz ram OC'ed to 450
evga geforce 7600GT overclocked
borat_sagdiyev is offline   Reply With Quote
Old 04-06-2006, 06:49 AM   #8
Daemon Poster
 
mayorredbeard's Avatar
 
Join Date: Nov 2004
Posts: 1,246
Default Re: non responding keyboard and mouse

i cant get past the logon screen cause i cant use the mouse to click the login button on the logon screen so i can't try and update them. these devices are usb. when i get home ill try a new mouse and keyboard, see if that works. Dell wants me to reformat my computer over this, lol. If it's the usb controller, and the computer is still under warranty, do you think dell would replace it?
__________________

__________________
Karma/rep is always appreciated
01010010011001010110010001100010011001010110000101 11001001100100
010011110111010101110100

There are only 10 kinds of people in this world. Those who can read binary, and those who can't.
mayorredbeard is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 02:48 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0