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Old 03-06-2011, 05:49 AM   #1
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Default Newbie here needs HELP!

hey all, ive been lurking here a couple of days and there seems to be some good knowledgable people on here so i decided to see if someone maybe can help me.
here my system basics:
asus p5q3 mobo
vista 32 bit home premium edition
intel core2 quad q8400 @ 2.66 ghz
nvidia geforce gts 250 w/ 1 gig memory
4 gig ddr3 ram @ 1333 mhz
xion 700 watt psu
2 fans and liquid cooled cpu
bios is 2009 version( if this even matters)

heres my dilemma. computer runs fine while doing anything other that hardcore gaming. it will do anything till i go into L4D2 or battlefield BC2 then it shuts down and will automatically reboot itself. only takes about 5 or 10 mins and them reboots happens.

i have lcd disply for temps.cpu is running around 30 to 32 degress celsius before it shuts down. 32 is highest i have seen it. sys and hdd runs around 28 celsius while gaming. of course everything runs cooler than this when not under stress, but these are the highest i have seen them before shutdown. i dont think overheating i my issue but i could be wrong.

replaced cpuwith a borrowed one from a bud and got the same problem. hopefully that eliminates cpu from problem. i have updated latest driver version for graphics card to no avail. i saw on here someone mention burn in test so i DL that and ran it last nite, everything passed except i did get a fail because i didnt put media in dvd player. shouuld i run it again with media in, and would more info about BIT be helpful for u? also could old bios version be a problem, can i even update bios for mobo?

any and all help and input would be greatly appreciated. i miss my BFBC2 and L4D2 bad, pleae help. THANKS in advance.
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Old 03-06-2011, 05:59 AM   #2
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Default Re: Newbie here needs HELP!

From the temps your giving this is deffo not an overheating problem. did you say that the computer freezes and then reboots when you load the game or does this happen while playing the game for a while ?
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Old 03-06-2011, 06:06 AM   #3
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Default Re: Newbie here needs HELP!

only happens after i have been ingame for 5 or 10 mins. it doesnt freeze either just immediatly shuts down with no warning at all then reboots its self. i dont have to restart it. there is like a 2 second pause then it starts up on its on lol. however if im not mistaken there does seem to be a little lag right before it goes down but def not freezing up.
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Old 03-06-2011, 06:09 AM   #4
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Default Re: Newbie here needs HELP!

How did you check your temps ?

For me left for dead is one of my CPU's hottest games and some of my CPU cores reach the 70's, however I have over clocked lol !
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Old 03-06-2011, 06:13 AM   #5
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Default Re: Newbie here needs HELP!

from my display. it shows cpu, hdd, and "sys" temps. i have nothing OCed. everything in bios in auto, i ahve not tinkered with anything. shutdown happens in both games, everytime i play. it doesnt seem to be game specific. fan on gpu is running if that means anything other than its trying to cool.
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Old 03-06-2011, 06:18 AM   #6
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Default Re: Newbie here needs HELP!

Ok but are them temps correct ? give speed fan a go and report the results Download Link
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Old 03-06-2011, 06:31 AM   #7
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Default Re: Newbie here needs HELP!

ok not sure wat u need but here we go:
gpu 39 c
system 38 c
cpu 31 c
aux 23 c
core 0 40 c
core 1 36 c
core 2 36 c
core 3 36 c

v core 1.2 volt
+12v 11.46 volt
avcc 3.26 volt
anything else u need?
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Old 03-06-2011, 06:37 AM   #8
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Default Re: Newbie here needs HELP!

That all seems to be fine, i dont understand why them 2 games in particualr are doing that, there must be something in common in both games. have you done all the game updates/patches ? and do you have the Blue Screen Of Death when the computer dies ?

If not then you could enable this to show before the computer restarts to give you more details on why the computer died. have you had a look in the event log for windows after a crash ?

You could also try reinstalling these games to see if that makes a difference

Come to think of it are these two games running from the program steam ?
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Old 03-06-2011, 06:39 AM   #9
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Default Re: Newbie here needs HELP!

just discovered that small fan in front of case is not working. speedfan said sys fan o rpm so upon further review i discovered it not spinning, checking it right now for faullty connection.

no BSOD, just darkness lol after it goes down. yes they r both runniing from steam. all of my games r through steam :-/
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Old 03-06-2011, 06:44 AM   #10
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Default Re: Newbie here needs HELP!

What OS you running ?
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Old 03-06-2011, 06:52 AM   #11
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Default Re: Newbie here needs HELP!

vista 32 bit. uninstalling l4d2 from steam and gonna reinstall to see if it fixes that game.
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Old 03-06-2011, 06:56 AM   #12
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Default Re: Newbie here needs HELP!

Have you had a look in the windows event log ? . im just getting details of how to enable the computer to write to the log and show BSOD when the computer fails.
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Old 03-06-2011, 06:59 AM   #13
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Default Re: Newbie here needs HELP!

no i havent. i have seen it before but cant recall where it was, can u direct me please?
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Old 03-06-2011, 07:00 AM   #14
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Default Re: Newbie here needs HELP!

Ok , right click on computer in the start menu and choose properties then click advance system settings. click advanced and then startup and recovery settings. under system failure make sure write an event to the system log is checked and that automatically restart is NOT checked.

this will next time the computer fails show the BSOD and show a error number.

Now run the game that does it and wait till it fails and take a note of the information that comes up such as error number and the fault it gives.

Previous post
just type "event" in the search bar in start and then click the first link "Event Viewer"
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Old 03-06-2011, 07:07 AM   #15
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Default Re: Newbie here needs HELP!

ok all done. thanks, i feel like were getting somewhere. steam is DL l4d2 now and i will play as soon as its finished to get the bsod, never thought i would want to get it rofl. cant find lead to front fan without some tearing down so that is on my to do list but its def not working.
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Old 03-06-2011, 07:09 AM   #16
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Default Re: Newbie here needs HELP!

Ok mate, report back when you have the correct information.
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Old 03-06-2011, 07:17 AM   #17
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Default Re: Newbie here needs HELP!

got event viewer up, wat do i need to look for. thers alot to search through. i have 17 restart manager warnings, code 10010. thanks for spending so much time on my problem, ur da man.
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Old 03-06-2011, 07:48 AM   #18
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Default Re: Newbie here needs HELP!

Just look for anytime that the computer has been turned off incorectly. normally has a red X in a circle. i will search up on this code you have given.

To know exactly what code its giving take a note of the exact time from a clock that the computer BSOD's. Then take a note of that error code and description. also as you have ticked report to error log it will also be put in there for later review. to find it just search though today up to the time that your recorded the BSOD.

Do you play any other games that are fairly high spec ?
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Old 03-06-2011, 08:03 AM   #19
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Default Re: Newbie here needs HELP!

I Myself Would Upgrade To Windows 7 Or Linux. I Run Both Windows Vista AND Linux And Have NEVER Seen This Problem! It Seems That ASUS Computers Are Not Built For Gaming
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Old 03-06-2011, 09:10 AM   #20
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Default Re: Newbie here needs HELP!

just finished DL of l4d2 and played on a highly modded server. never got a bsod and computer didnt restart. gpu hit 56 drgrees celsius but seemed fine. i have uninstalled bfbc2 and am i process of Dl it right now. maybe i had a corrupt file somewhere or something like that. hopefully bfbc2 will be ok too and problem will have been solved by uninstall. never did think that could be the problem but we shall see. i will keep u posted. thx fot the support arsenal and suggestion to reinstall games, that could be the kicker. i also like these two programs i DL. speedfan and BIT are real assets to see wats REALLY going on. once again thank you man!!!
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