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Old 05-11-2007, 10:45 PM   #1
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Default New mobo, only 1 of 4 usb devices working??

I just got my new MSI mobo, and only 1 of my 4 usb ports on the back are working, any ideas why? In device manager it has 3 devices under Netowrk adapters that arent working, all say this: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

The devices are labeled 6TO4 in the device manager, any ideas?
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Old 05-12-2007, 02:07 AM   #2
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Default Re: New mobo, only 1 of 4 usb devices working??

Have you loaded all the drivers that came on the driver disk with the Mobo?
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Old 05-12-2007, 02:55 AM   #3
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Default Re: New mobo, only 1 of 4 usb devices working??

right i got error code 32 when trying to install my mums cd drive on her laptop that just disapeared 1 day out of my computer but n e way

give this a shot

open device manager

delete the things u sed wasnt working (usually have yellow thing ova them)

put ur driver cd in

do not run it just close what ever opens

reboot windows with ur driver / motherboard cd in

load into windows and it shud find you new hardware and install automatically with the cd in the drive

if not then looks like u got the same problem as my mum and have not bin able to fix it yet
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Old 05-12-2007, 08:34 AM   #4
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Default Re: New mobo, only 1 of 4 usb devices working??

Ok, well, if it doesnt work, hopefully thats the only problem, and I canbuy a 6 port usb Hub for my one working one I guess.
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Old 05-12-2007, 09:14 AM   #5
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Default Re: New mobo, only 1 of 4 usb devices working??

Quote:
Originally Posted by ssc456 View Post
right i got error code 32 when trying to install my mums cd drive on her laptop that just disapeared 1 day out of my computer but n e way

if not then looks like u got the same problem as my mum and have not bin able to fix it yet
Sounds like your upper and lower filters are corrupted, heres the fix.
http://support.microsoft.com/kb/314060
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Old 05-12-2007, 09:27 AM   #6
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Default Re: New mobo, only 1 of 4 usb devices working??

No luck with the driver CD, I dont understand why this is happening, and I dont want to send my mobo back in for a replacement.
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Old 05-12-2007, 10:08 AM   #7
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Default Re: New mobo, only 1 of 4 usb devices working??

go to devise manager

un-install the drivers only from the devises that have a yellow exclamation point next to them. that means the devise has a problem with it.

-edit-

most likely a driver problem, un-install the drivers only...then re-boot.
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Old 05-12-2007, 06:12 PM   #8
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Default Re: New mobo, only 1 of 4 usb devices working??

I will try that, but idk. I am going to download drivers off Nvidias webiste too see if that helps too.
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Old 05-12-2007, 06:42 PM   #9
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Default Re: New mobo, only 1 of 4 usb devices working??

Have you downloaded the lastest version of the chipset drivers? Find what brand you have like VIA for exsample and get the drivers for just that type.
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Old 05-13-2007, 07:23 PM   #10
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Default Re: New mobo, only 1 of 4 usb devices working??

I downloaded Nvidias drivers for it. And uninstalled the bad devices in control panel, and than I installed the 650i drivers from nvidia, and havent seen those bad devices but they arent there at all? And the USB ports dont work either.
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Old 05-14-2007, 07:57 PM   #11
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Default Re: New mobo, only 1 of 4 usb devices working??

My latest idea was too buy a PCI usb port thingy, but are there any that have internel plugs to plug in all the little plugs that take things from like the front panel? The 9 pin things.
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Old 05-15-2007, 04:52 PM   #12
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Default Re: New mobo, only 1 of 4 usb devices working??

Anyone know what I mean?
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Old 05-15-2007, 05:13 PM   #13
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Default Re: New mobo, only 1 of 4 usb devices working??

I know what you are talking about:
http://www.bestbuy.com/site/olspage....=1074787928138
If thats right then yah just drop the use of the ones that came with it.
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Old 05-15-2007, 05:28 PM   #14
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Default Re: New mobo, only 1 of 4 usb devices working??

Well that's sorta what I meant, I was also looking for one with internal pins to connect something like the front panel USB too, cause my mobo came with a lil thing for the back that has 9 pins to plug into something like that but I dont think I really need it so NVM. I will just get a pci USB 2.0 card.
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Old 05-15-2007, 05:46 PM   #15
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Default Re: New mobo, only 1 of 4 usb devices working??

Another thing you could try. As your using a plug and play Operating System, let windows configure the devices instead of the BIOS by going into the Bios and selecting the OS as being Plug'n'Play compatible. By default its always set as the OS being non-P'n'P compatible so the BIOS usually set's all the low level settings such as IRQs etc.

It'll be surprising how this can affect problems. It's the only way I can have my WiFi card working, otherwise it shows up also with the same sort of problem.

Just a long shot, as I'm sure you've probably already done this, but make sure that servicepack 1 or 2 is installed, because a clean install of WinXP without a service pack has no USB2 support and if that is the case, it could be causing your problems.
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Old 05-15-2007, 07:09 PM   #16
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Default Re: New mobo, only 1 of 4 usb devices working??

Next time I restart I'll try that.
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