Need some help Please
I deleted my antivirus that my ISP provided as it was not strong enough. ( I have two viruses lurking but I cannot remove them). I purchased McAfee Internet Security Suite 2004 ver 6.0. Installed it. When I could not get on the Internet, I called my ISP Time Warner Cable. They told me that McAfee's firewall was blocking me from the Internet and that I should call Dell. I contacted Dell, they walked me through deleting some checked marked files. I went to
"msconfig" and disabled all the checked boxes. That was the only way I could get on the internet. Seem strange for me to keep doing this. What is wrong and what should I do? My desktop icons are not working properly. i.e. email is not like it use to be. Word, WordPerfect all comes up with a parameter message. Any advice would be appreciated. Since I am a fem, I am a lil computer savvy and can follow instruction well. OF if you think your instructions might help I can contact the proper source, i.e. Dell, McAfee, or my ISP.. Please let me know as soon as possible. I have WinXP A Dell 4550.