need help with net
i have been asked to have a look at a pc that cannot connect to net, it seems the modem dials in and connects. but internet explorer says its opening page but it never does load the page.could this be a modem problem or a software problem.any help would be appreciated
1 Thermaltake Tsunami Dream case Jeantech 400w psu 220gig sata H/Drives Abit AV8 Mobo Socket 939 AMD 4200+ x 2 @ 2.6 ghz 2048 ram. 256mb Nvidia geforce 6200.
2 Abit AV8 350w psu AMD64 <A firstname.lastname@example.orgGhz 512 ram geforce tornado 128mb.
3 Advent 7038 laptop AMD 2500+ 512ram ATI 320 graphics. wireless.