You got it!
Fujitsu_Technician's file should help you produce four files: Processess.txt (which you did already), Services.txt, ActiveConnections.txt, and StartedServices.txt
You should be able to produce these files by selecting all four selections, namely: View Processes and PID, View Services and PID, View active Connections, and View Started Services
By the way, not related to this troubleshooting but it is actually good habit to keep "Hide extensions for known file types" unchecked. So you can safely leave this unchecked. This helps you know precisely the real nature of all files on your computer.