Need to access harddrive yet computer infected by virus
My laptop got infected by some kind of a virus while installing IE 8 - which tells me that it probably wasn't IE8 to begin with - and now I am not able to even access the windows page . I've went to a local tech shop and they were able to access the files on my harddrive . How were they able to do this ? Was it through an external harddrive connected to a functional windows program ? How am I able to find such a device should it exist and how much would it cost me ? Thanks . Please elaborate on the options .