Re: my friends printer is screwed
Have you rebooted the computer, and unpluged the printer for 10 seconds? If ya have tried that already then the nozzles are probably blocked, run the cleaning cycle a few times. Sometimes this doesnt clear them tho, so ya can use windex on it. All you do is move the head along from its normal resting position (be careful not to damage anything), and you will see a little tray with sponges. Spray the windex on the sponges, then turn the printer off, so the heads go back to start position. Then just leave it for a few hours, and run the cleaning cycles again. If that doesnt work then it might be screwed.