Go Back   Computer Forums > General Computing > Hardware
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 06-15-2004, 10:35 PM   #1
Beta Member
 
Join Date: Jun 2004
Posts: 2
Angry my computer wont shut down or restart

i have got a worm virus and ever since then my computer wont restart or shut down it just goes to a black screen the virus is gone but it does that now is there any way i can fix it
__________________

shortman944 is offline   Reply With Quote
Old 06-16-2004, 12:38 AM   #2
In Runtime
 
Gary Graefen's Avatar
 
Join Date: Apr 2004
Posts: 336
Default Re: my computer wont shut down or restart

Reinstall your windows system it won't erase your files and fix the problem-If you have a system restore disk from dell,compaq,or gateway-it will probably start you over from the begining-Ie-Erase-Format your harddrive
__________________

__________________
When In Doubt-Format and start over
Gary Graefen is offline   Reply With Quote
Old 06-16-2004, 12:44 AM   #3
BSOD
 
bluto's Avatar
 
Join Date: Apr 2004
Posts: 1,542
Send a message via ICQ to bluto
Default Re: my computer wont shut down or restart

Quote:
Originally Posted by shortman944
i have got a worm virus and ever since then my computer wont restart or shut down it just goes to a black screen the virus is gone but it does that now is there any way i can fix it
First ? how did you post this ?
Do you have Nortons recovery disks ?
Did you prepare for this day ?
How did you determine a worm virus ?
? wont restart or shut down ?
What happens in between ?????
bluto is offline   Reply With Quote
Old 06-17-2004, 08:55 AM   #4
Guru
 
Lord Kalthorn's Avatar
 
Join Date: Dec 2003
Location: Britain
Posts: 13,293
Send a message via MSN to Lord Kalthorn
Default Re: my computer wont shut down or restart

Quote:
Originally Posted by shortman944
i have got a worm virus and ever since then my computer wont restart or shut down it just goes to a black screen the virus is gone but it does that now is there any way i can fix it
Yeah - just reinstall Windows as you would normally. Files won't be lost; just passwords and settings which are easily reset.
__________________
A Knight is sworn to Honour. His heart knows only Virtue. His blade defends the helpless. His might upholds the Weak. His word speaks only truth. His wrath undoes the Wicked.
Lord Kalthorn is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 03:19 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0