ok, so I was playing FF XIV and was about to do a dungeon, then the game crashed. when I tried to log back in, I could not open the launcher, so I restarted my computer. Upon doing so, I noticed that the resolution was off, soI went to change it, found that I couldn't. I went to my device manager and saw that the video card was the microsoft basic display adapter as opposed to the radeon HD 7570 that it should normally be. I tried to locate new hardware, but nothing came up. I think that it might be a virus, but I am unsure, since I only have limited computer knowledge.
Can anyone help me resolve this issue??? my gaming is in dire needs!!!!!!!