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Old 06-05-2005, 03:26 PM   #1
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Default my comp is messing up...

I dont know if this is the right forum but its my best guess...anyways, im talkin to this person over the phone, when she boots her comp up after a few seconds later( 30 or 40 seconds) a blue screen pops up saying physical memory dump. so im like ok this should be easy, i tell her to go to start/run/msconfig.......it says it cant find it. she is running on a windows professional computer and i tihnk she has around 256 mb of ram well thers my problem can anyone fix?
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Old 06-05-2005, 03:47 PM   #2
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Default Re: my comp is messing up...

Yeah this is the right forum As for the problem i'd suggest bad memory and so it seems the 256mb of RAM needs changing and then it should work.

As her if she knows to get the same speed ram she has now, or ask her to give you the name of the motherboard, including the model number so we can search for compatable memory
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Old 06-05-2005, 10:00 PM   #3
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Default Re: my comp is messing up...

have her try safe boot, then try to resolve the matter
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Old 06-05-2005, 10:42 PM   #4
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Well she is booting to Windows.This is just a glitch then.
Have you verified your memory is detected as 256 ?
Right click my computer and click propertys.Does you memory appear right ? And everyhing else ?
Re safe mode advice : Why do you and others feel this is the devine cure ?
It's what you do WHEN you get there any way you can,preferably normal.
p.s. This has nothing to do with msconfig.
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Old 06-05-2005, 11:32 PM   #5
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well i was tryin to get into MSconfig so i could put it into safe boot, but i told her to tap F12 at the beggining of her startup and told her to set it to safe boot. my theory is she has a virus. she says she has problem with aim and yahoo messenger and she DOES not want to get rid of them. i figure its a virus and the only way besides an antivirus is to use msconfig/startup and uncheck and the unfamiliar files. but iunno she seems kinda ditsy but atleast im not talkin to a person who doesnt know how to maximize the window like i was last week.

thx,
cody
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Old 06-05-2005, 11:46 PM   #6
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Default Re: my comp is messing up...

Quote:
Originally Posted by dewdman101
well i was tryin to get into MSconfig so i could put it into safe boot, but i told her to tap F12 at the beggining of her startup and told her to set it to safe boot. my theory is she has a virus. she says she has problem with aim and yahoo messenger and she DOES not want to get rid of them. i figure its a virus and the only way besides an antivirus is to use msconfig/startup and uncheck and the unfamiliar files. but iunno she seems kinda ditsy but atleast im not talkin to a person who doesnt know how to maximize the window like i was last week.

thx,
cody
So you really mean "selective startup" when you say safe boot.
I use it on a permanent basis.
Yahoo messenger could have a lot to do with this.Disable it.
Then go here.
http://housecall.trendmicro.com/hous...start_corp.asp
Let them decide,don't assume.
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Old 06-06-2005, 03:33 AM   #7
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Default Re: my comp is messing up...

I honestly don't think its a virus.

A memory dump with loads of 0000x000 for example will be bad memory I'm sure of it.
Aim and Yahoo Messenger would do nothing to it.

Usually booting into Safemode is something the F8 button would do to, though hmm...does f12 do it too?

Get her to try new memory though. Even if it means borrowing it off you for a test run. Trust me, you might find it boots up very smoothly indeed

EDIT: If she has 2 sticks of 128mb of RAM for example, test each one individually
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Old 06-06-2005, 03:43 AM   #8
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Quote:
Originally Posted by dewdman101
well i was tryin to get into MSconfig so i could put it into safe boot, but i told her to tap F12 at the beggining of her startup and told her to set it to safe boot. my theory is she has a virus. she says she has problem with aim and yahoo messenger and she DOES not want to get rid of them. i figure its a virus and the only way besides an antivirus is to use msconfig/startup and uncheck and the unfamiliar files. but iunno she seems kinda ditsy but atleast im not talkin to a person who doesnt know how to maximize the window like i was last week.

thx,
cody


All of my computers use F8 for safe mode...

Here's Microsofts spin on safe mode.


http://support.microsoft.com/default...b;en-us;315222
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Old 06-06-2005, 03:47 AM   #9
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Default Re: my comp is messing up...

Hehe yeah, thats what I said Does f12 as well though? I might have to try that...

I honestly do not think its a virus though like the above post and so going into safemode would most likley cause it to happen the same way.

Look at my above post as to the RAM side of things
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Old 06-06-2005, 05:59 AM   #10
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Default Re: my comp is messing up...

FYI....some manufactures have edited their windows installations to use the F5 key for the start-up page. I think it is either dell or gateway or both. Anyway it is not all their computers but just certain models.
So don't be surprised when you find out that F12 or any other F key is used for all kinds of shortcuts.
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Old 06-06-2005, 06:08 AM   #11
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Default Re: my comp is messing up...

Yeah, I've never really liked the way Dell takes over the computers usual bios ways.
I've had a laptop that was a Dell of a mates, and the way they built the startup made it impossible for me to easily fix it since the Dell startup had malfunctioned, causing me to not be able to get get into even safemode!
The usual bios way wouldn't malfunction in the same way...
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Old 06-08-2005, 02:33 AM   #12
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well i told her about everything and she said it was to complicated and i was wrong about F12 i thought u could set how u wanted it to boot but it was the boot sequence. F8 did it in safe mode but the computer runs perfect in safe mode could it be that she is overloading it, running to many programs. ive never exactly overclocked ( i tihnk its called ) so i dont know what would happen, if it would lag or do a memory dump. so im getting her to send me the computer. thx for helping. she planned on getting a new comp which i did not recommend but she said hers was outdated anyways but shees still giving me the comp and she says if i can get it working i get like 160$
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Old 06-08-2005, 03:10 AM   #13
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Default Re: my comp is messing up...

Its F1
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Old 06-08-2005, 03:39 AM   #14
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i think its the RAM which is the cause
but i have got similar messages and i also think that such messages come up due to corrupted registry values
i dont no i could be wrong
but u can try cleanin up the registry with Registry Mechanic ( it wont do any harm trying )
all the best
and.. get those $160
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Old 06-08-2005, 07:15 AM   #15
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I know what the problem is i had the same thing on my laptop. The problem is that with windows computers it comes with two programs called TI-black link and TI-graph link you need to delete those two programs if you can get the computer up. Correct me if i am wrong but it keeps on going on this blue screen saying physical memory dump then it restarts right............but eventually it does come up if it doesn't than you waited to long and i dont kno what to do after that.
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Old 06-08-2005, 08:16 AM   #16
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Default Re: my comp is messing up...

Yeah, I honestly do think its the RAM.
Its not really complicated at all if you get the right speed, and just means inserting it straight in instead of the other.

A ounce a day, when memory dumps occur, i've never had it come back again. Windows basically stops working as a safety precaution to save the rest of the computer being damaged. The text saying memory dump is to signify what the problem is, and I'm pretty sure its memory

Weird that it runs in safe mode but like i've said before, its less memory intensive, and some of the ram module might not be used, whereas in standard windows, the faulty bit could be used which causes it to crash.

Too many programs running (with that amount of ram anyways) wouldn't crash the system in that way, trust me.
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Old 06-08-2005, 10:18 AM   #17
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o thats wierd i am pretty sure that mine said that everytime i turned the laptop on and then i deleted those two programs and it stopped
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Old 06-08-2005, 12:40 PM   #18
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Default Re: my comp is messing up...

Yeah, a program could cause memory errors I guess, which could be another reason why it will work in safe mode okay. I would get some new RAM though (even borrow some), and see if it works okay then
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