Mouse freezing and computer freezing issues.
Hi, I just joined here today. I came to ask all of you hear about a problem my girlfriend has with her computer. Her computer constantly freezes. now, my computer from time to time does the same thing, and ive been told its the motherboard, but im not completely sure about that. but her mouse always freezes too. its very annoying and hard to do anything with it constantly freezing. we've tried almost everyhing physically. We've unplugged it, just now she restarted 7 times and it still is frozen. earlier i told her to turn it off and unplug the computer all together. later i told her to unplug the mouse and leave it out for a while. none of these have worked. does anyone know a way that this can be fixed or at least what the problem is? I appreciate any help or attempts to help. thank you.