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Old 06-04-2009, 05:16 PM   #1
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Join Date: Feb 2009
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Default Microsoft Word and Adobe Acrobat conflict

Hi guys! So I just got my first IT job! Woohoo!

We have a client user that's having a problem opening Word documents since she installed Acrobat v9. She also couldn't edit text in the Word documents when they would open (usually shortly after a restart). We uninstalled Acrobat and Word seemed to be working again, so we're going to try re-installing Acrobat now (well, tomorrow).

Maybe she had Word running while she installed Acrobat and that caused some kind of installation conflict? We have the exact same versions of Office and Adobe running on other computers and they work fine. Has anyone experienced anything like this?

Thanks in advance.

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Old 06-04-2009, 05:36 PM   #2
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Default Re: Microsoft Word and Adobe Acrobat conflict

I've never run across this problem, but my standard first thing to do with winword problems is check for office critical updates.
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