Mcafee +my computer
hope this is the right place.
For quite a while now i have had issues with my computer.
Firstly over the summer, my computer gained a virus, the purpose of this virus was to send emails for people to watch videos, and make them switch to an alternative virus protector/spyware removal program. However this virus remained on my computer, webroot claimed that it had got rid of it, to the extent that i dont send out any emails. This problem resulted in the lack of access to download any mcafee updates - rendering the software i purchased virtually useless - so i contacted the online chat technicians, who told me to uninstall everything mcafee, and other third party peices of software - to which nothing happened. I am now unable to reinstall the program as the disk will not be accepted, claiming a mcafee preinstaller error.
This problem is extended t to the fact that i am unable to get to any of the major spyware/anti virus websites, e.g. trend micro, zone alarm (managed to get off disk) symantec, mcafee, and a few others.
I have tried as stated Webroot, also AVG, Windows one care, NOD32, Mcafee Quickclean (for some reason this works!), and others - i cannot do online scans through trend micro, or many others.
Any suggestions to what to do? I have used tune up utilities which has cleaned alot of Active X issues, and more, but didnt help this situation.
Any help much appreciated