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Old 07-06-2006, 02:12 AM   #1
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Default mac question

i have a g4 powerbook and occasionally ill be talking on aim or using my recording software and all of the sudden the program will just close, it doesnt happen on a regular basis but its happened enough to make me mad, so i was wondering if anyone could help me find a solution to my problem thank you very much.
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Old 07-06-2006, 08:48 AM   #2
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Default Re: mac question

If its to do with a MAC closing down programs (which happens alot with University Macs anyway, without any warning...) I'm afraid I can't help

Could be a RAM issue though, but I'd have no suggestions (even if it was a desktop mac), on how to change it
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Old 07-06-2006, 11:36 AM   #3
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Default Re: mac question

Im a bit scared to say this, scan the mac for virus's..I am afraid to say not alot of us know much about macs, so we may be limited to the advice we can offer.

However, I dug this out for you, which looks like a nice forum..

http://www.mac-forums.com/forums/
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Old 07-06-2006, 11:46 AM   #4
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Default Re: mac question

Quote:
Originally Posted by joxley1990
Im a bit scared to say this, scan the mac for virus's..I am afraid to say not alot of us know much about macs, so we may be limited to the advice we can offer,

However, I dug this out for you, which looks like a nice forum..
I've used macs for over four years, and have never gotten a virus. %80 chance you dont have a virus, for the largest part people just dont design viruses to attack such a small marketshare. It is a possibility, just not a very likely one. But doing a virus scan couldnt hurt so go for it.

Do you get an error message? If so what does it say?

As far as my knowledge goes programs only unexpectedly quit if their file is corrupt or if their is a system level or directory problem with your computer.

Google turned up a hit that seems to directly address your problem:

Quote:
Originally Posted by http://discussions.apple.com/
1. go to Home -> Library -> Preferences and locate the files with plist in their filename's suffix that refer to the application that quit and move them out onto the desktop. Remember some files may have the developer's name and not the software title name itself. In addition, some people have found that deleting the com.apple.quicktime preferences after the recent Quicktime updates has fixed the problem. Note to Quicktime Pro users, a side effect of deleting the preference may be the necessity of re entering your Quicktime Pro code.

2. Try reopening the application. If you get to at least the registration code asking screen or the program launches, you have fixed the problem, though may have to reenter the registration code.

3. You may also want to use Apple menu -> System Preferences -> Accounts to create a new administrative user and login under them. If you login as the new user and the application no longer unexpectedly quits, then you have missed deleting a preference which caused it to unexpectedly quit in your original user login under Home -> Library -> Preferences. If the application unexpectedly quits under the new user, then you have a system level issue which can be a preference in:

Hard drive -> Library -> Preferences

which could then need removal. Other system level issues are discussed below:

Non-preference issues are a little more complicated:

1. Boot off the Mac OS X installer CD or DVD that came with your computer.
2. Go to installer menu -> Disk Utility -> First Aid tab
3. Select hard disk, and select Repair Disk (note: this function only repairs minor directory issues).

If errors occur, hit repair disk again up to 4 times until all errors are gone.

4. Quit from the Installer menu, and restart the computer.

5. If errors didn't occur at all, and you still have problems, you may have to clear the system cache with the freeware:

http://www2.dicom.se/cocktail/

and run the cron scripts using it as well and update prebinding for the system, as well as repair permissions.

6. If errors were not able to be eradicated completely, restore your system from the last backup you made. For those who have no backup, I strongly recommend getting a Firewire or SCSI hard disk depending on which built-in port you have on your machine and backing up with either http://www.dantz.com/products/mac_express/

or
http://www.bombich.com/software/ccc.html

and verifying the backup is bootable. Do this frequently, and do it before you run into a system problem that compromises the directory completely. You may be able repair disk directories with http://www.alsoft.com/ 's Disk Warrior if the Disk Utility can't, but don't count on it as a substitute for having a backup handy. Disk Warrior can repair the directory of systems whose directory only has been munged. Any more extensive damage will require recovering from a backup.

In the worst case scenarios you may experience kernel panics. Follow those instructions to solve them.
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Old 07-06-2006, 11:56 AM   #5
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Default Re: mac question

Quote:
80% chance you dont have a virus
Still that 20% though, you can never say, macs cant get a virus..

Try that method, and try that forum, you'll fix it.
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Old 07-06-2006, 11:58 AM   #6
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Default Re: mac question

The number of viruses out for macs and linux, added together, still is only 2 digits.

I'd say its pretty unlike then.
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Old 07-06-2006, 12:10 PM   #7
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Default Re: mac question

i wasnt saying it was impossible, just more trying to imply he should seek other solutions. worse case scenario get on the phone with mac tech support. i know as geeks we all hate tech support, but sometimes its the only way to go. because if they dont know how to fix it they give you a new computer/parts :-D
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Old 07-06-2006, 12:11 PM   #8
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Default Re: mac question

Haha yeah, that's an idea.
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Old 07-06-2006, 03:42 PM   #9
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Default Re: mac question

thank you guys very very very much. i dont think its a virus becuase ive never used my mac to download anything before.
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