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Old 08-10-2006, 05:38 PM   #1
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Default A little dvd-rom q.

Hey everyone just need some help. I was recently helping my friend with a dvd-rom problem. It wouldn't work right, so I told him to uninstall the driver from device manager. Turns out that, he didn't write the make and model of his drive, and Win XP didn't detect again to install the driver. The comp he has is the Compaq Presario S4200NX Desktop PC. I just need the make and model of his dvd-rom drive so I can direct him to the manufacturer's site, so he can get the new drivers. Thanks a lot!!
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Old 08-10-2006, 09:03 PM   #2
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Default Re: A little dvd-rom q.

Anyone please?
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Old 08-10-2006, 09:16 PM   #3
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Default Re: A little dvd-rom q.

hmm this is gonna be hard to find, but i'll do my best to find it. btw isn't there like a sticker on the drive telling you the model and make? i pretty sure they do or i could be wrong because all of my hardware in my computer tells what model and make it is.
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Old 08-10-2006, 09:19 PM   #4
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Default Re: A little dvd-rom q.

Yeah, its my friends computer. He's kind of a newbie when it comes to computers. And, on the sticker, it just says dvd-rom, cd-rom. Doesn't give the make and model. Should a program like everest tell him what the specs are of his dvd-rom? I'd recommend a program, I just don't know which one. Thanks again. You're one of the only people looking for me.
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Old 08-10-2006, 09:21 PM   #5
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Default Re: A little dvd-rom q.

well everest only shows you the hardware that is installed on your computer. everest would only show unkown device or nothing at all.
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Old 08-10-2006, 09:22 PM   #6
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Default Re: A little dvd-rom q.

Damn, what am I gonna do? He thinks I'm some kind of comp genius, lol. I don't want to render his dvd-rom useless.
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Old 08-10-2006, 09:31 PM   #7
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Default Re: A little dvd-rom q.

well i just asked around on the HP forum, i doubt anyone will help but its a shot in the dark. at least it won't be some crappy customer service respone
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Old 08-10-2006, 09:43 PM   #8
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Default Re: A little dvd-rom q.

Alrite thanks. My friend replaced his cd-rw, and put in his old cd-rom and he said everything is fixed. I'm not sure what he did, but thanks again.
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Old 08-10-2006, 09:45 PM   #9
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Default Re: A little dvd-rom q.

alright well i'll keep looking around for it. but i thought you said that it was his DVD-ROM that you unistalled the drivers for not the CD-RW?
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