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Old 02-07-2009, 02:29 AM   #1
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Default limited to 80gb? no way can it be true

ok so few days ago my hard drive failed in my laptop and i emailed hp and they say that they dont know if anything larger then 80gb 5400rpm hard drive will work... can it be true? is it the other hardware that is causing the limit or is it software?

hp pavilion ze2000
mobile AMD Sempron processor 2800+ 1.59Ghz
256 MB RAM
30GB hd
windows XP HE SP3 V2002
Bios version F .11
video memory 32 mb
mobo-- Quanta modle 3096
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Old 02-07-2009, 03:27 AM   #2
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Default Re: limited to 80gb? no way can it be true

That CAN'T Be true,i have installed several 1tb hardrives in a desktop older than that.
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Old 02-07-2009, 04:14 AM   #3
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Default Re: limited to 80gb? no way can it be true

ok good thats what i wanted to hear
is the max ram for xp 1gb i dont remember for sure i beleave i was reading that sumwere i hope not cuz id like to put 2 gb of ram in

this is what one hp rep said
"The specifications of hard drive in the URL provided by you might not support, as the maximum capacity of the hard drive that your notebook can accomodate is 80GB. Hence, I suggest you to order the hard drive from the link we provided in the previous correspondence. "

and here what another hp rep said
" I would like to inform that HP does not have tested information with 80GB, 5400 RPM hard drive specification. Hence, I request you to purchase the hard drive with specification provided in the previous E-mail.I apologize for the inconvenience caused to you in this regard."
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Old 02-07-2009, 05:29 AM   #4
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Default Re: limited to 80gb? no way can it be true

The max for XP is 2gb (32-bit).

Also,HP is telling you *Crap*,

Take a look at this.

That's a hardrive that can fit the ze2000 ,but really any 2.5" Notebook ATA IDE 5400 RPM hardrive will fit that laptop.
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Old 02-07-2009, 06:08 AM   #5
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Default Re: limited to 80gb? no way can it be true

lol damn hp i didnt wonna beleave them so i think im gunna get the 250gb WD HD

do you think id see a diff in my pc if i ran 1 1gb and 1 stock 256mb rather then running 2 1gb ram?

do i needa get a anti static belt befor i change that HD?

i dont wonna clone everything from my old HD just certen stuff like OS drivers sum pics vids would you recommend burning my pics and vids on to cds befor i pull the HD or get a exsternal HD case and transfer everything that way after i change the HD?

i have a couple virus/spyware that i cant find no program will find them i cant do a google search then click and go to the page i have to right click and open in new tab/window or else i will get sent to sum stupid site
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Old 02-07-2009, 06:16 AM   #6
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Default Re: limited to 80gb? no way can it be true

You might want to continue looking. That's an older laptop and the size of the ram and the drive may be limited by the bios. You may want to google some laptop forums before you go buy some thing you get stuck with and can't use.
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Old 02-07-2009, 06:18 AM   #7
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Default Re: limited to 80gb? no way can it be true

I Checked the laptop specs for him,It's definately max 2gb


Also i recomend getting an external hardrive and copy your movies/music/photos (Or whatever you want to backup) to that,and then swap out the hardrive,then reinstall Windows.

Also,I Would just get 2x 1gb RAM.

No,You dont need an anti static belt.

When you reinstall windows,they will be cleared.I Recomend you install AVG once you have reinstall windows.
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Old 02-07-2009, 06:52 AM   #8
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Default Re: limited to 80gb? no way can it be true

Service tech's manual.
http://h10032.www1.hp.com/ctg/Manual/c00637377.pdf

Starting at table 3.1 and going down, I think that model is limited as to what can be changed in it.
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Old 02-07-2009, 06:59 AM   #9
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Default Re: limited to 80gb? no way can it be true

Im pretty sure he will have NO problems simply installing new RAM and a New hardrive.
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Old 02-07-2009, 10:09 PM   #10
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Default Re: limited to 80gb? no way can it be true

external HD case $6.99
http://www.newegg.com/Product/Produc...82E16817334008

160gb WD HD $64.99
http://www.newegg.com/Product/Produc...82E16822136114

gskill 1gb $35.99
http://www.newegg.com/Product/Produc...82E16820231141

subtotal $107.97
shipping $8.62
grand total $116.59

thats a lil over my budget but its still ok im pretty sure all of that will work together
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Old 02-07-2009, 10:17 PM   #11
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Default Re: limited to 80gb? no way can it be true

Yep - Youre good to order
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Old 02-07-2009, 10:21 PM   #12
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Default Re: limited to 80gb? no way can it be true

Quote:
Originally Posted by Neodude112320 View Post
The max for XP is 2gb (32-bit).

Also,HP is telling you *Crap*,
The maximum amount of physical memory that can be installed on that model laptop is 2gb. That's what the HP rep was pointing out there.

With 4gb installed on the system here XP will see about 3-3.12gb out of that while Vista SP1 and 7 beta are seeing some 3.581gb total with about 2.8gb free after Windows and all startups. Both list 4gb in the system properties.
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Old 02-08-2009, 12:28 AM   #13
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Default Re: limited to 80gb? no way can it be true

Quote:
Originally Posted by Dodge1970 View Post
The maximum amount of physical memory that can be installed on that model laptop is 2gb. That's what the HP rep was pointing out there.

With 4gb installed on the system here XP will see about 3-3.12gb out of that while Vista SP1 and 7 beta are seeing some 3.581gb total with about 2.8gb free after Windows and all startups. Both list 4gb in the system properties.

hey buddy you didnt read everything i know the max is 2gb what we were talking about with hp telling me crap is the max size of hard drive



neo thank you

damn man i hada go threw 10 hp reps to finly get one of them to tell me the limiting factor and heres what the rep said so i think im gunna go with a 80 gb HD i was a lil worried thats y i was so presistent with them but damn it took 10 reps to tell me that simple fact

"I would like to inform you that the Motherboard is the component which sets the limitations to the devices connected to it and also the BIOS plays a vital role in accepting or denying the devices connected to the Motherboard. Additionally, I regret to inform you that HP does not have any tested information with the harddrives more than 80GB, due to these reason we recommend you to purchase the 80GB for your notebook. "
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Old 02-08-2009, 01:26 AM   #14
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Default Re: limited to 80gb? no way can it be true

That sounds like the rep didn't know what he was talking about. Even with an older model where the bios can limited 80gb is still a bit too small but all they carry for replacement drives. http://www.newegg.com/Product/Produc...82E16822136159
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Old 02-08-2009, 01:50 AM   #15
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Default Re: limited to 80gb? no way can it be true

Yeah,I Honeslty think HP Dont do enough research.
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Old 02-08-2009, 02:06 AM   #16
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Default Re: limited to 80gb? no way can it be true

While looking over a few reviews on that model number the specs showed a max of 1gb of memory and seeing a 60gb drive. That should take a drive like the one at the link without problem.

You can still driver support by going through the model numbers seen at http://h20180.www2.hp.com/apps/Nav?h...us%E2%8C%A9=en
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Old 02-08-2009, 08:53 PM   #17
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Default Re: limited to 80gb? no way can it be true

yeah i went threw hp site and tryed to update my bios and other drivers and eachone after it gets down loaded and installed it popes up and says its not for my pc when i check all the specs there the same thing the dates are even right i dont get it iv checked couple of other driver sites and they have alll the same drivers but i cant downloaded them without payin for there monitering programs to keep them updated i have f.11 bios and the updated is f.22 couple years ago i got a email from hp to update my drivers cuz they found a problem with them and i was able to update them then but im not able to anymore

so dus everyone think the hp rep has no clue what there sayin and larger then 80 gb hd will fit or should i follow what they say and get a 80gb hd
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Old 02-08-2009, 08:59 PM   #18
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Default Re: limited to 80gb? no way can it be true

I Think you should go straight to the manufacturers website for drivers (example,if you have an ATI Graphics card,go to the ATI Site dor drivers) instead of going through HP.

I would get a 160gb hardrive.
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Old 02-08-2009, 09:36 PM   #19
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Default Re: limited to 80gb? no way can it be true

ok thank you ill probly order tomarrow

ok i never thought about goin to there website illl search for them
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Old 02-08-2009, 10:00 PM   #20
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Default Re: limited to 80gb? no way can it be true

I'm sure the HP rep is correct when he says they they haven't tested anything larger than an 80GB drive in that machine. It is fairly old and I'm sure they really didn't think about providing upgrades for it. You probably safe with going for a larger drive.
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