Okay so heres were i'm at with correspondence. It looks like he does not want to acknowledge the problem with the NF63TR boards. I'll keep emailing him until he slips up that is just really pissing me off that he says you can RMA your board for another NF63TR board but you can't upgrade and pay the difference when everybody's website has none of this info.
And just to confirm in there knowledge base it does show the NF63TR with a asteriks that it works with 1066FSB Quad cores.
Heres were i'm at so far.
Bottom line you spec sheet is your spec sheet. Thats all fine and dandy for people that look at your site but what about the people like me that go on newegg and see this. Taken direct from neweggs link for the NF63 - http://www.newegg.com/Product/Produc...122-CK-NF63-TR
Heres the spec's on it as listed by newegg.
CPU Socket Type LGA 775
CPU Type Quad-core / Core 2 Extreme / Core 2 Duo / Pentium
So your telling me if I bought a quad core made to run with a 1333FSB it would work? Because I don't believe you seeming how nobody can even pass a 1300FSB with this board. Please confirm that for me and everybody else on the forums that i'm a member of. To me it looks like false advertising because from what i've heard it won't even run a 1333FSB Quad which provided by the spec's page on neweggs website theres no mention of it not. Taking a look at the knowledge base there's a little asteriks next to this board that states works with 1066FSB quad cores. Why is that asterik there if in fact it supports 1333FSB quad cores???? Maybe because it doesn't and thats false advertising.
I did in fact love this board for my core2duo as I said in my first message. I paid $170 for my board if I new I couldn't buy a 1333FSB Quad or overclock them I would have spent the extra $50 on a NF68 board. Maybe you should have these sites update that info because not everybody goes direct to your website to make sure the spec's are accurate. I shouldn't have to search the web for hours to make sure in fact what i'm buying supports what it says it does.
I will pay the difference. I'm not asking you to just send me a NF68. Your website talks of how Evga's customer service is second to none. I'm not seeing that. I'm sure there quite a few upset people with NF 63 TR boards upset over this problem with the board. I think you should offer the option of a upgrade because you know there is a defect.
Tell me a Quad core designed with a 1333FSB will work 100% no possibility that it won't run. I don't believe you can say that with 100% confidence.
>From: "Gabriel Perez" <firstname.lastname@example.org>
>To: "Matt " <>
>Subject: RE: possible rma? [ME-070807-765222]
>Date: Wed, 8 Aug 2007 11:52:54 -0700
>Hello Matt, the motherboard supports running those processors, but over
>clocking those processors may not over clock beyond 1333fsb, You paid
>for the NF63 motherboard not the NF68 motherboard and rma'ing the NF63
>will only give you the NF63, there is no false advertising if you take a
>look at our product spec sheet at all.
> >Customer Service Agent
>The Ultimate Platform for Gaming, HD Video, Photos & Entertainment
>From: Matt [mailto:]
>Sent: Wednesday, August 08, 2007 11:48 AM
>To: EVGA Tech
>Subject: RE: possible rma? [ME-070807-765222]
>Okay so you say the RMA for the A1 or T1 revisions are only for the NF63
>boards? I have the NF63 board. It does not support what your adds says
>will. Go look at newegg's website it say it supports quad
>core/core2extreme/core2duo with both 1066FSB/ and 1333FSB. Will a
>quad core work with my NF63 board? If i'm understanding correctly it
>so I believe thats false advertising.
>This should not be technically a upgrade if anything you should be
>these NF63 board. I basically just through $170 down the drain when if
>new I needed a NF68 A1 revision to support and overclock a quad core I
>of spent the extra $50 and bought a NF68 board.
>So shouldn't I get the RMA since I have a NF63 TR board? The board is
>defective and you know it is and should stand by your customer service
>claims. I'm not spending another $220 for another Evga board just to
>quad core. Especially when I thought the board I just bought to replace
>p5n32 woiuld support them as newegg and other companys ads say they
>Also whats the deal with this thread on your forum there are people
>your letting them upgrade please eloborate.
>And just to clarify because your response still is a bit confusing.
>I have: NF63 TR (I want to RMA the NF63 TR)
>I Want to pay the difference and get a (NF68 A1)
>Or are you saying there is a new NF63 revision A1 that supports quad
>Because you said The RMA for the A1 and T1 revisions are only for the
>boards. Well thats the board I have so shouldn't you honor that by your
> >From: "EVGA Tech" <email@example.com>
> >To: "Matt " <>
> >Subject: RE: possible rma? [ME-070807-765222]
> >Date: Wed, 8 Aug 2007 10:13:52 -0700
> >Unfortunately the RMA for the A1 and T1 revisions are only for the NF63
> >boards. We do not have an upgrade program for motherboards.
> >-----Original Message-----
> >From: Matt [mailto:]
> >Sent: Tuesday, August 07, 2007 3:02 AM
> >To: EVGA RMA
> >Subject: possible rma? [ME-070807-765222]
> >Hello I purchased this board around 1 month ago. EVGA 122-CK-NF63-TR
> >775 NVIDIA nForce 680i SLI ATX Intel Motherboard - Retail
> >I had a Asus P5n32 SLI go bad on me and decided this was the board for
> >after talking on some forums I heard alot of great things about this
> >So I decided to buy it also because I new it had quad core support for
> >future upgrade currently have a E6600. When the price of the Q6600
> >from $480 to roughly $300 I decided I'd pick on up. Becoming a recent
> >member of the Evga forum after getting my board I decided to ask how
> >overclocking went on the board. They said there's a defect on them
> >they won't pass a 1300QDR and won't even support a 1333FSB quad which I
> >fully expected it should be able to.
> >That rather upsets me I paid for a board that I figured was somewhat
> >proof but can't even support what it claims to. Is there anyway I
> >able to do a return on the board and pay the difference on a EVGA
> >122-CK-NF68-A1 LGA 775 NVIDIA nForce 680i SLI ATX Intel Motherboard -
> >and exchange this board?
> >Best regards,