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Old 01-26-2015, 12:06 AM   #1
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Default Laptop USB Port Help

Hey guys. So my ASUS laptop's USB 2.0 port isn't working, Whenever I plug anything into it Windows does not detect it but when I plug something into my USB 3.0 port Windows can detect it just fine. What could have caused this to happen?
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Old 01-26-2015, 04:18 AM   #2
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Default Re: Laptop USB Port Help

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Originally Posted by BK_123 View Post
Hey guys. So my ASUS laptop's USB 2.0 port isn't working, Whenever I plug anything into it Windows does not detect it but when I plug something into my USB 3.0 port Windows can detect it just fine. What could have caused this to happen?
I have had a problem like that a couple of times here at work. We have like 60 laptops, so that might not be surprising. I fixed one of them by re installing windows. (doesn't take long, we have remote install. Which is a godsend)
I am not telling you to reinstall windows, but try to boot up a live linux. Then check if it starts working. This will rule out a hardware defect.
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Old 01-29-2015, 08:16 PM   #3
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Default Re: Laptop USB Port Help

Ok, I plugged it in to the 2.0 port and it didn't appear as an option in the boot menu or bios but appears when in the 3.0 port..
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Old 01-30-2015, 04:09 AM   #4
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Default Re: Laptop USB Port Help


Why didn't i just suggest checking the bios instead of loading up a live version of Linux.

It's a problem that you are not seeing it in the bios. If it isn't a bios setting that does it i think it's a defect.
I would do a bios and cmos reset. If that doesn't help... well, i am dry for ideas.
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Old 01-31-2015, 07:56 PM   #5
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Default Re: Laptop USB Port Help

I am thinking it has died in ass..
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