Hi, I got a laptop in to repair. it is an HP Pavilion dv3 with Windows Vista Home Premium. The customer informed me that the only other person who had worked on the laptop was HP. She had sent it back to see what was wrong with it. They told her the hard drive was dead. They charged her $250 and sent her a new hard drive with the computer (but had her put it in herself) .... ridiculous price but that's beside the fact.
The first thing I noticed was the startup took a long time for dual core pc with 4gb of ram. Then I noticed that there was a lot of locking up. The lockups felt like something that would normally happen when there's a problem with the RAM or HDD. So I opened it up and re-set the HDD.
I turned it back on and voila, I am seeing absolutely no lockups. I have cycled it a few times and i'm noticing that the startup and shut down seem better as well. So I am thinking it's possible that the HD was budged out of place.
[MY QUESTION] -- Is there any safe material I can use to wedge between the hard drive and the wall of the hard drive compartment to ensure that it doesn't budge when the laptop is moved? I know that slipping could definitely have been the main cause of the first hard drive malfunction and HP might have even charged her $250 to replace a hard drive that was merely out of place...
Hope there's something I can use
The first thing I noticed was the startup took a long time for dual core pc with 4gb of ram. Then I noticed that there was a lot of locking up. The lockups felt like something that would normally happen when there's a problem with the RAM or HDD. So I opened it up and re-set the HDD.
I turned it back on and voila, I am seeing absolutely no lockups. I have cycled it a few times and i'm noticing that the startup and shut down seem better as well. So I am thinking it's possible that the HD was budged out of place.
[MY QUESTION] -- Is there any safe material I can use to wedge between the hard drive and the wall of the hard drive compartment to ensure that it doesn't budge when the laptop is moved? I know that slipping could definitely have been the main cause of the first hard drive malfunction and HP might have even charged her $250 to replace a hard drive that was merely out of place...
Hope there's something I can use