In need of big help!..
I have never seen this happen before
. So my brothers laptop, its an HP, dont know what model it is, but every time he either restarts or shutdown the laptop, all the things that he has saved on his laptop is lost. Is there a way to retrieve all the memory back or any way to fix it so it wont happen again after restarting or shutting down? He said it has happened for the past day and a half where he just restarts or shut down everything is lost.